Novig
11 - 50 employees
Founded 2021
🎲 Gambling
👥 B2C
🏪 Marketplace
💰 $18M Series A - Novig on 2025-08
Gambling • B2C • Marketplace
Novig is a consumer-facing sports trading and betting app that operates a peer-to-peer exchange, letting users set their own odds or take the best available lines and trade against other players rather than a house. The platform offers both free-to-play modes with virtual coins and cash-backed play with redeemable prizes, provides real-time market liquidity and order book transparency, and rewards users with bonuses and incentives. Novig positions itself as an alternative to traditional sportsbooks by delivering lower fees, better odds, and a marketplace-style trading experience for sports fans.
Customer Experience Specialist – Seasonal
🕒 July 23
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Novig
11 - 50 employees
Founded 2021
🎲 Gambling
👥 B2C
🏪 Marketplace
💰 $18M Series A - Novig on 2025-08
Gambling • B2C • Marketplace
Novig is a consumer-facing sports trading and betting app that operates a peer-to-peer exchange, letting users set their own odds or take the best available lines and trade against other players rather than a house. The platform offers both free-to-play modes with virtual coins and cash-backed play with redeemable prizes, provides real-time market liquidity and order book transparency, and rewards users with bonuses and incentives. Novig positions itself as an alternative to traditional sportsbooks by delivering lower fees, better odds, and a marketplace-style trading experience for sports fans.
📋 Description
• Be the voice and backbone of Novig's user experience • Turn high-volume chaos into seamless support • Field live chats and emails through Intercom • Resolve time-sensitive issues during high traffic sports events • Keep the platform running smoothly during critical times
🎯 Requirements
• Thrive in live, high-stakes environments • Take ownership of every interaction • Fast and high-quality communication • Comfortable across channels (chat and email) • Technically capable with internal tools • Curious and improvement-minded • Sports knowledgeable • Night owl with availability from Thursday to Monday • Strong communicator • Good judgment under pressure
🏖️ Benefits
• 100% health insurance premiums covered • Paid holidays • Paid sick and safe leave • 401(k) + Company Match
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