ServiceNow Automated Test Engineer

Job not on LinkedIn

🕒 September 18

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Software Development Engineer in Test (SDET)

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF) • Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades • Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades • Integrate ATF testing into release management, CI/CD, and DevOps workflows • Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions • Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing • Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios • Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle • Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics • Perform supplemental manual testing when automation is not technically feasible or cost-effective

🎯 Requirements

• Bachelor’s degree • 8+ years of ServiceNow testing, software quality assurance, or related experience • Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites • Ability to independently own automated ServiceNow testing with minimal supervision • Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases • Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments • Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules • Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues • Experience using defect tracking and test management tools • Strong analytical, troubleshooting, documentation, and communication skills • U.S. Citizenship required • Ability to obtain and maintain a Public Trust clearance • ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows • Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs

🏖️ Benefits

• TEN (10) Paid days off & FIVE (5) Floating days off • 11 Paid Holidays • Flex time can be utilized instead of holiday time usage • Paid Bi-Monthly • 401(k) with a guaranteed 3% match • UNITED HEALTHCARE PPO • Medical/Dental/Vision/HSA • Eligible on the first of the month, immediately after the start date • Training & Career Development Reimbursement of Tuition and training needed to support career development • $150 monthly reimbursement contribution towards parking expenses • Performance bonus – Project-based • Yearly bonus – Company based • Individual or company-wide performance and recognition awards (Quarterly)

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