Strategic Relationship Manager

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🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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National Registry of Emergency Medical Technicians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1970

⚕️ Healthcare Insurance

📚 Education

📋 Compliance

Healthcare Insurance • Education • Compliance

National Registry of Emergency Medical Technicians is a specialized organization focused on certifying and licensing Emergency Medical Services (EMS) professionals in the United States. It provides examinations for various EMS roles, including EMT, AEMT, and Paramedic certifications, and offers resources and materials for the ongoing education and recertification of EMS personnel. Additionally, the National Registry facilitates the EMS Compact, allowing for interstate recognition of EMS licenses to enhance workforce mobility and improve emergency response across states. It also offers merchandise for EMS professionals to show their pride in their credentials.

📋 Description

• Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs. • Lead state onboarding and integration efforts; maintain accurate stakeholder portfolio information and document all interactions, issues, and follow-up actions within CRM. • Represent the organization at meetings, conferences, site visits, and events; support presentations and external engagement efforts. • Identify, monitor, and escalate complex or high-risk issues, trends, and emerging concerns with appropriate context and recommended actions. • Coordinate with internal teams to ensure consistent resolution of stakeholder needs and alignment with organizational priorities; contribute to stakeholder engagement strategy and planning. • Collaborate with other Strategic Relationship Managers to ensure shared coverage and continuity across territories. • Manage multiple projects and priorities with strong organizational discipline and professionalism.

🎯 Requirements

• Bachelor’s degree in Business, Public Administration, Healthcare Administration, Communications, Education, or related field, or equivalent experience required. • Demonstrated experience in stakeholder relations, account management, advocacy, government relations, policy, partnership management, or related fields required. • Experience in EMS systems, healthcare, public safety, education, regulatory environments, or state/federal engagement preferred. • Project management experience and strong organizational skills preferred. • Familiarity with CRM systems and structured relationship management practices are preferred.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development • Travel opportunities