Security Analyst I

🔥 10 minutes ago

🌽 Illinois, Kansas, +2 more states – Remote

🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote ⚔️ Virginia – Remote

💵 $49k - $70k / year

⏰ Full Time

🟢 Junior

🔐 Security Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ntiva, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private equity on 2016-11

Consulting • Healthcare • Logistics

Ntiva, Inc. is a strategic IT services firm that delivers managed IT services, proactive cybersecurity, cloud and Microsoft solutions, and IT consulting to businesses across the United States. The company provides 24/7 support through local technician pods backed by a national team, offers compliance and vCISO expertise (CMMC, HIPAA, SOC 2), cloud architecture, and AI/digital transformation advisory to help organizations reduce downtime, improve security, and align IT with business goals. Ntiva serves a range of industries including government contractors, healthcare, financial services, nonprofits, law firms, manufacturing, and more.

📋 Description

• Monitor security dashboards, queues, and alerts from automated tools and escalated tickets • Conduct initial investigations into security alerts • Secure user accounts and collect log data for analysis • Analyze incident scope and severity • Resolve straightforward security issues and escalate complex cases to Level 2 Analysts • Review and implement authorized routine changes to security tools • Process client exemption requests in EDR platforms and temporarily adjust settings for testing • Collaborate with security analysts and security engineers • Share information and participate in team discussions • Communicate with end-users and clients to gather details about potential security issues • Explain security procedures and provide guidance during incident resolution • Coordinate security responses with Reactive Support, Client Strategy, NOC, and other departments • Maintain detailed records of investigations, actions, communications, and resolutions in ConnectWise • Provide timely support for security inquiries with a professional, customer-service-oriented approach • Serve as the first line of defense against cyber threats • Respond to security alerts, investigate malicious activity, secure compromised accounts, and review change activity to prevent or minimize security events • Manage routine security tool adjustments and escalate complex issues

🎯 Requirements

• 1-2 years of experience in Cybersecurity • 3-5 years in an IT role including log analysis, account/access management, or endpoint troubleshooting • CySA+, GCIH, or SC-200 (or actively pursuing) • Hands-on exposure to at least one EDR/SIEM platform (e.g., SentinelOne, CrowdStrike, Microsoft Defender, Microsoft Sentinel) • Direct hands-on experience using ConnectWise Manage for ticket documentation, with a demonstrated track record of clear, timestamped, audit-ready incident notes • Practical familiarity with at least one of: SIEM log correlation, Windows Event Viewer (Security log IDs like 4624/4625/4648), or a ticketing-based alert queue • Sharp attention to detail with a proactive approach to accuracy and thoroughness • Passion for delivering outstanding customer service, with a track record of exceeding client expectations • Strong enthusiasm for learning new things and ability to adapt to evolving technology trends and industry advancements • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public • Full alertness and reliable attendance during scheduled hours • Additional outside employment, regardless of hours, is not permitted • Ability to establish a dedicated safe workspace free from distractions and hazards, secure from unauthorized access • Must comply with Ntiva IT User and Security Policies • U.S. citizenship required due to federal government contract obligations • Must verify identity and complete required employment eligibility verification upon hire • Ability to work Friday-Monday, 7am-6pm CST and participate in rotating on-call schedule • Willingness and ability to travel if needed, though travel is expected to be infrequent • Must be able to sit or stand for extended periods and regularly use computers and office equipment

🏖️ Benefits

• Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions • 4% match on 5% contribution - no vesting period • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) • Volunteer Time Off (VTO) • 8 Paid Holidays • 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program - cash bonus for successful referrals • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent • Remote work arrangement • 4 days on, 3 days off schedule