Field Solutions Engineer

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $105k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on nTop's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of nTop

nTop

51 - 200 employees

Founded 2015

🚀 Aerospace

⚡ Energy

☁️ SaaS

💰 Venture Round on 2024-09

Aerospace • Energy • SaaS

nTop is a software platform for engineering design automation. It generates and validates mission-ready geometry automatically from robust parametric/implicit models, enabling engineers to explore thousands of design variants quickly and reliably. The platform connects geometry generation to physics evaluation (user solvers or Physics AI), captures design logic for reuse across programs, and targets high-performance industries such as aerospace, propulsion, motorsports and energy. nTop is positioned as a tool to scale engineering throughput and move trade studies from estimates to physics-backed decisions.

📋 Description

• Support customers across their journey from technical discovery and product evaluation to onboarding, training, and long-term success • Collaborate with Account Executives, Customer Success, and Product teams • Deliver technical demos • Build design automation workflows • Consult on real-world engineering applications • Support cross-functional customer initiatives across pre-sales, onboarding transition, and post-sales activities • Contribute to multi-phase projects serving Aerospace & Defense, Industrial, Automotive, and Medical teams • Support technical sales through discovery, demonstrations, and proof-of-concept development • Assist with technical discovery calls and identifying customer goals and design challenges • Modify and present demos aligned with customer use cases • Support technical onboarding and customer training initiatives • Lead technical customer calls, including solution reviews, hybrid consultations, and scoping calls • Resolve workflow consultation requests through targeted support and best-practice guidance • Review and respond to non-contractual evaluation or technical requests • Travel to customer locations across the US and EMEA for strategic design sprints and onsite collaboration

🎯 Requirements

• Current or recent experience in aircraft conceptual or preliminary design, or a closely related discipline (e.g., aerostructures, propulsion integration, vehicle-level sizing and tradeoff studies, MDO) • A Bachelor's and/or Master's degree in Mechanical, Aerospace, or a related Engineering discipline, plus 3+ years of industry experience (highly-relevant doctoral degrees can be substituted for three years) • Demonstrated ability to learn new technical software quickly • Experience with scripting in Python, Excel/VBA • Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences • Comfortable presenting in front of large audiences and senior stakeholders • Demonstrated level of autonomy and responsibility in handling time-sensitive critical projects • Approximately 20-40% of the year in travel, with typically three-to-five consecutive days onsite several times a quarter and expected last-minute travel demands

🏖️ Benefits

• Equity • Benefits • Reasonable accommodation during the interview process

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