VP of Collections

🔥 1 hour ago

🐻 Alaska, Arizona, +6 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🤠 Texas – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $119.9k - $213k / year

⏰ Full Time

🔴 Lead

📞 Collections

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Nuvision Federal Credit Union

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏦 Banking

💸 Finance

💰 $2.5M Grant - Nuvision Federal Credit Union on 2023-04

Banking • Finance

Nuvision Federal Credit Union is a member-focused, Southern California-based credit union that provides retail and business financial services. It offers a broad range of products including checking and savings accounts, IRAs and certificates, consumer and commercial lending (auto, mortgage, RV/boat, personal, student, home equity, and commercial loans), credit cards, insurance products, and digital banking tools (mobile deposit, Zelle, an AI phone assistant). The institution emphasizes member ownership, financial wellness resources, branch and ATM access, and online/digital services for members.

📋 Description

• Oversee the operations of the Collections Department • Lead the development, deployment, and direction of Collections programs and processes • Provide strategy, guidance, support, and directives for collection efforts across consumer, real estate, business, and commercial loan products • Control delinquency and charge-offs and provide accurate Known Loss details • Oversee liquidation of repossessed and foreclosed collateral to maximize recoveries • Establish and direct policies, processes, and procedures for collection, modification, and charge-off activities • Oversee day-to-day Collections Department operations • Set, monitor, and manage employee performance standards and service levels • Lead, coach, train, develop, and evaluate team members • Manage department training, cross-training, counseling, disciplinary actions, and performance evaluations • Manage loan modification processes to ensure compliance • Oversee monthly trend analysis, charge-off reports, known losses, Loan Quality Trend reporting, and negative share write-off reporting • Serve on the Credit Risk Committee and prepare the monthly agenda • Recommend collection strategies and process improvements using analysis, market trends, and best practices • Oversee accounts assigned to collection agencies, small claims, and civil litigation • Review bankruptcy accounts and monitor reports and agreements • Support continuous improvement activities and represent the Credit Union professionally • Meet delinquency and charge-off ratios established by the board of directors • Maintain confidential member and sensitive information

🎯 Requirements

• 7–10 years of hands-on collection experience, including consumer secured and unsecured, real estate, and commercial/business loans • Managerial experience in a financial institution • Strong background in bankruptcy laws, foreclosures, and repossessions • Working knowledge of PC-based word processing, spreadsheet, and productivity applications • Well-rounded knowledge of loan servicing and collection laws and regulations, including FDCPA • Business acumen and financial awareness, including cost/benefit relationships, department profitability, and balancing member needs with financial considerations • Ability to make decisions, drive projects and people forward, and achieve desired outcomes • Strong written and verbal communication skills, including creating and delivering presentations to various groups • Ability to explain and motivate others, negotiate effectively, and manage conflict • Customer-first focus and ability to balance individual needs with organizational priorities • Ability to motivate direct reports and project members and empower others • Ability to assess people's strengths and limitations • Ability to organize people and activities, simplify complex processes, and optimize resources • Bachelor's degree in Business Administration or related field • Professional certification or graduate degree • Credit Union or banking experience preferred

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Flexible Spending Account • 401(k) Matching • Paid Time Off • Training Provided • Tuition Reimbursement