Training Specialist, Technical Writer – Data Center Cooling Solutions

Job not on LinkedIn

🕒 August 4

🌲 North Carolina, Minnesota, +2 more states – Remote

🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $76k - $169.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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nVent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏭 Manufacturing

⚡ Energy

🔧 Hardware

💰 Post-IPO Debt on 2023-04

Manufacturing • Energy • Hardware

nVent is a global leader in electrical connection and protection solutions, designing and manufacturing high-performance products that enhance the safety and efficiency of critical systems. The company offers a wide range of solutions including electrical enclosures, cooling and climate control, cable management, electrical safety, and power distribution. With a strong focus on sustainability and electrification, nVent supports various industries from data centers and networking to industrial automation and renewable energy. The company is committed to ESG principles, emphasizing environmental sustainability and a diverse, inclusive culture.

📋 Description

• Conduct onsite and virtual training sessions for key customers on installation, operation, and maintenance of data center cooling products • Develop and deliver manuals, presentations, hands-on demonstrations, scenarios, and guided-practice training materials • Facilitate engaging customer training sessions • Use the LMS to manage virtual course setup, enrollment, attendance, completions, and surveys • Provide or connect customers with technical support and mentorship during installation and maintenance processes • Collaborate with sales and customer service teams to identify training needs and develop customized programs • Ensure customers are fully trained and confident using products • Maintain current knowledge of products and services • Adapt and maintain training materials for clarity, accuracy, and learner effectiveness • Collect and analyze customer feedback to improve training programs and materials • Travel to customer locations to deliver onsite training as needed

🎯 Requirements

• Bachelor's degree in a related field or equivalent work experience • Validated experience providing technical product training and technical writing, preferably in a customer-facing data center role • Ability to translate complex technical concepts from manuals and other materials into learner-friendly materials • Excellent communication, presentation, and problem-solving skills • Experience working with an LMS or remote training platforms • Ability to work independently and balance multiple training sessions simultaneously • Willingness to travel 25–50% of the time to customer locations • Valid driver's license required • Ability to work 100% remotely from a home office anywhere in the US, ideally in CT or ET time zones

🏖️ Benefits

• Medical, dental, and vision plans • Flexible spending accounts • Short-term and long-term disability benefits • Critical illness insurance • Accident insurance • Life insurance • 401(k) retirement plan with company match • Employee stock purchase plan with company match • Tuition reimbursement • Caregiver leave • Personal leave • Parental leave • Back-up care services • Paid time off, including volunteer time • Well-being program • Legal and identity theft protection • Annual incentives may be available depending on the position offered • Philanthropic matching through the nVent in Action matching program