Technical Writer

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Planned Systems International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

🔒 Cybersecurity

🏛️ Government

Healthcare • Cybersecurity • Government

Planned Systems International is a company focused on developing innovative solutions at the intersection of health, national security, and federal civilian operations. Since its inception in 1988, PSI has utilized cutting-edge technologies to tackle critical challenges faced by government and civilian agencies, striving to elevate healthcare accessibility through programs like the ARPA-H PARADIGM initiative. The company emphasizes operational efficiency and integrity, while fostering a collaborative work culture to empower its employees and meet diverse client needs.

📋 Description

• perform a technical edit for quality assurance on all documentation prior to delivery to the customer. • create and implement consistent writing templates and documentation style for all technical publications. • collaborate with subject matter experts when creating user guides, process documentation, new templates, and presentations. • analyze team processes to ensure efficiency and documentation completeness. • combine, edit, format, and finalize the monthly progress report. • participate in the review process. • create, edit, and maintain training material and instructional supplements. • provide high level of customer service by adopting the customer’s mission. • transcribe Meeting Minutes from recordings. • work with AI to improve functions.

🎯 Requirements

• Bachelor’s degree in English, Journalism, or a related field • 3-5 years of Technical Writing/Communications experience in IT or Software development industries (or an equivalent combination of education, certifications, and experience) • interviewing SMEs to gather technical details • creating technical manuals and quick reference guides • using accepted style manuals, such as the Chicago Manual of Style (CMS), the Microsoft Manual of Style, and VA style preference • advanced knowledge of Microsoft Word, Visio, Excel, PowerPoint, Adobe, Teams, and SharePoint • ability to work independently while communicating effectively with supervisor • proven excellent oral and written communication skills • expertise writing/editing/proofreading at all levels • ability to use graphics effectively to communicate ideas • ability to revise one’s own work or the work of others to make documents clearer and more persuasive • ability to convey complex information to audiences with different levels of knowledge. • experience in a fast-paced, multi-faceted environment. • experience with AI tools is a plus.

🏖️ Benefits

• paid leave • options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance • Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. • company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. • professional growth through professional courses, certifications, and tuition reimbursement programs.