Senior Customer Marketing Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $148k - $200k / year

⏰ Full Time

🟠 Senior

🎡 Marketing

🦅 H1B Visa Sponsor

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Logo of Obsidian Security

Obsidian Security

51 - 200 employees

🔒 Cybersecurity

☁️ SaaS

💰 $90M Series C on 2022-03

Cybersecurity • SaaS

Obsidian Security is a company that specializes in providing comprehensive security solutions for Software as a Service (SaaS) applications. Their platform focuses on SaaS Security Posture Management (SSPM) and Identity Threat Detection and Response (ITDR) to deliver robust protection for both human and non-human identities within SaaS environments. Obsidian Security aims to manage excessive privileges, prevent SaaS configuration drift, achieve compliance, and protect against threats such as token compromise and spear phishing. Through machine learning and strategic partnerships, Obsidian offers deep threat insights and a consolidated view of security alerts with actionable remediation steps, ensuring end-to-end SaaS security for businesses and organizations.

📋 Description

• Develop and manage customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, and customer marketing initiatives • Produce customer stories, case studies, testimonials, and milestone announcements alongside Product Marketing • Collaborate with Customer Success, Sales, Product Marketing, and Leadership to identify customer stories and expand use cases • Build and maintain a roster of customer champions for reference calls, events/webinars, quotes, and co-marketing • Track engagement and measure customer marketing impact on retention, advocacy, and pipeline influence

🎯 Requirements

• 5-7 years of experience in customer marketing, product marketing, or customer success • Good understanding of the cyber security space; SaaS and AI security is a plus • Exceptional storytelling, interviewing, and content development skills • Strong understanding of how to effectively engage on LinkedIn • Strong relationship-building ability with customers and internal stakeholders • Highly organized and able to manage multiple projects simultaneously • Passionate about amplifying customer impact and building programs from the ground up • Satisfactory proof of identity and legal authorization required for all persons hired

🏖️ Benefits

• Competitive compensation with equity and 401k • Comprehensive healthcare with dental and vision coverage • Flexible paid time off and paid holiday time off • 12 weeks of new parent or family leave • Personal and professional development resources

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