EPIC Program Specialist

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Manage and support program activities aligned with strategic goals, including day-to-day operations, project planning, and cross-functional coordination • Serve as a liaison to OCHIN members, customers, and partners • Provide clear, timely, and customer-centric communication about program initiatives, updates, and engagement opportunities • Research, recommend, and implement improvements based on best practices and performance data • Contribute critical thinking and insights to enhance program effectiveness and member value • Create and maintain program documentation, reports, dashboards, presentations, and other visual content • Support internal and external communication, learning, and decision-making • Travel nationally for on-site Go Live support based on business requirements, when required • Perform other duties as assigned

🎯 Requirements

• Experience working with the Epic EHR system as an Analyst, Program Manager, Program Specialist, Principal Trainer, or similar role required • Experience developing strategic roadmaps • Ability to independently identify, test, and refine stakeholder engagement approaches • Proven leadership and team management capabilities • Ability to motivate and guide cross-functional teams • Excellent communication and interpersonal skills • Ability to engage effectively with diverse stakeholders • Strong analytical and problem-solving skills • Demonstrated success in stakeholder engagement and relationship management across internal and external partners • Successful completion of a 50–60-minute competency assessment before the team interview • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • COVID-19 vaccination or approved medical/religious exemption as a condition of employment

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • Comprehensive range of benefits • Remote work from home • COVID-19 vaccination requirement with medical or religious exemption process

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