Learning Coach, Patient Access

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $74.5k - $119.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations • Evaluate healthcare clinic workflows and provide strategic input to member leadership • Collaborate with executive-level stakeholders on workflow assessments, optimization opportunities, strategic decision-making, and member engagement initiatives • Deliver interactive training sessions to large and small audiences through personalization labs, what-to-do sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives • Provide workflow coaching, optimization, and best-practice recommendations to OCHIN members and internal staff • Guide members and internal stakeholders through operational transformations and change-management strategies • Design, develop, and enhance learning programs, training content, lesson plans, and training aids • Collect and analyze feedback and learning data to improve learning activities, workflow adoption, and training effectiveness • Collaborate with HCCN, Clinical Informatics, Research, and other OCHIN departments on special projects, grant initiatives, and workflow improvement efforts • Configure Epic system components and document system changes and enhancements • Mentor and coach peers and new team members • Perform other duties as assigned

🎯 Requirements

• Minimum 5 years of experience in a similar or relevant role required • 10 years of applicable experience desired • Epic Certification/Accreditation/Proficiency required within 6 months of hire • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • Ability to travel nationally based on business requirements • Legally authorized to work in the United States on a permanent basis at the time of application • Position is not eligible for employment visa sponsorship now or in the future • Candidates must complete a pass/fail computer literacy assessment • Candidates must complete a competency assessment

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • Comprehensive range of benefits • Remote work from home • Nationwide travel opportunities based on business needs • Encouraged up-to-date immunizations, including COVID-19 and influenza vaccinations

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