Program Specialist, Technical Assistance Intake

🕒 July 28

🇺🇸 United States – Remote

💵 $74.5k - $119.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 23%

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Manage and support program activities aligned with strategic goals, including day-to-day operations, project planning, and cross-functional coordination • Serve as a liaison to OCHIN members, customers, and partners • Provide clear, timely, customer-centric communication about program initiatives, updates, and engagement opportunities • Research, recommend, and implement improvements based on best practices and performance data • Contribute critical thinking and insights to enhance program effectiveness and member value • Create and maintain program documentation, reports, dashboards, presentations, and other visual content • Support internal and external communication, learning, and decision-making • Travel to member organizations for on-site Go Live support as required by business needs • Perform other duties as assigned

🎯 Requirements

• Proven leadership and team management capabilities • Ability to motivate and guide cross-functional teams • Excellent communication and interpersonal skills • Ability to engage effectively with diverse stakeholders • Strong analytical and problem-solving skills • Experience in budgeting and financial management • Ability to support strategic decision-making • Demonstrated success in stakeholder engagement and relationship management • Experience working with internal and external partners • Completion of a required 50–60-minute competency assessment before the team interview • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • National travel availability based on business requirements, potentially up to 20% • COVID-19 vaccination, or approved medical or religious exemption, as a condition of employment

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • Comprehensive range of benefits • Remote work from home • COVID-19 vaccination requirement with medical or religious exemption process

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