Supervisor, Practice Coach

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $98.6k - $157.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Provide mentoring and coaching to Practice Coaches • Lead regular team meetings and foster a culture of collaboration, accountability, and mutual respect • Address and resolve conflicts while maintaining team engagement and motivation, incentivize individual and collective performance through rewards and recognition • Continuously identify and implement opportunities to improve practice facilitation systems and processes for members and customers • Prioritize, assign, and oversee tasks/deliverables across the team as appropriate • Ensure team processes function efficiently and effectively • Monitor progress to ensure timely and effective completion of tasks and deliverables • Supervise individual performance and connect team members with appropriate resources and support to empower their success • Conduct staff evaluations and employ corrective action practices as needed if performance issues are identified • Provide input to leadership (Manager/Director) on staffing and resource allocation decision

🎯 Requirements

• Bachelor's degree in healthcare or a related field, master's degree preferred • A minimum of five (5) years of progressive experience supporting health care teams in similar or relevant role required • Experience working in a clinical setting (safety net clinic, rural health center, county health department) and using Epic is a plus • Demonstrated experience leading cross-functional initiatives and translating strategic priorities into measurable outcomes; previous people leadership experience is a plus • Demonstrated strength in anticipating and resolving problems including where little to no precedent may exist, strong process understanding of project lifecycle, highly independent and self-motivated • Demonstrated experience supporting individual clinicians, care teams, and clinic leaders with implementing practice changes in a clinical setting using principles of motivational interviewing or human centered design; practices of Model for Improvement or Lean; and frameworks such as PCMH or the Building Blocks of High Performing Primary Care • Ability to create welcoming, structured spaces for meeting and collaboration, virtually and in-person • Excellent written and verbal communication skills, with the ability to act as a coach and consultant across diverse environments • Knowledge of change management and human-centered design required; familiarity with advanced primary care concepts, chronic disease management, and FQHC/safety net clinics preferred • Strong facilitation skills, including the ability to design and lead effective meetings

🏖️ Benefits

• generous compensation package • healthy work-life balance • opportunity for professional advancement • comprehensive range of benefits