Pre-Service Representative

🔥 7 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Ochsner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1942

⚕️ Healthcare Insurance

🤝 Non-profit

📚 Education

💰 Grant on 2023-07

Healthcare Insurance • Non-profit • Education

Ochsner Health is a comprehensive healthcare system dedicated to delivering health services to the people of Louisiana, Mississippi, and the Gulf South. Its mission is to serve, heal, lead, educate, and innovate in healthcare. As the largest academic medical center in Louisiana, Ochsner focuses on a clinically-integrated research program aimed at improving community wellness and educating future healthcare leaders. They offer a variety of services, including primary care, urgent care, women's and men's health, digital medicine, and specialized treatments such as cancer care, heart and vascular services, transplants, and more. Ochsner also emphasizes community engagement through partnerships, education, and outreach programs, while fostering an inclusive environment. They are committed to accessibility, patient stories, and transparency in billing and insurance information. Ochsner is a non-profit organization and an equal opportunity employer.

📋 Description

• Assisting patients by communicating with insurance payors to determine eligible benefits • Acquiring Pre-Certification(s) when necessary • Communicating the liability to the patient after the Pre-Certification has been obtained • Ensuring the Pre-Service process has been completed in advance of the patient’s arrival • Validating and gathering insurance and demographic information • Interacting with insurance companies to verify benefits and obtain authorizations • Performing Pre-Service collection estimation functions and communicating patient liability

🎯 Requirements

• High School diploma or equivalent • 1 year related experience in hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking and/or customer service related job • Experience with EPIC preferred • Computer skills and dexterity required for data entry and retrieval of patient information • Effective verbal and written communication skills • Proficient with Windows-style applications, keyboard, and various software packages specific to role • Strong interpersonal skills • Ability to multi-task • Ability to perform effectively in a fast paced ever changing environment • Reliable transportation to travel to other facilities as needed.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off