Senior Preservice Representative

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⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟠 Senior

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Ochsner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1942

⚕️ Healthcare Insurance

🤝 Non-profit

📚 Education

💰 Grant on 2023-07

Healthcare Insurance • Non-profit • Education

Ochsner Health is a comprehensive healthcare system dedicated to delivering health services to the people of Louisiana, Mississippi, and the Gulf South. Its mission is to serve, heal, lead, educate, and innovate in healthcare. As the largest academic medical center in Louisiana, Ochsner focuses on a clinically-integrated research program aimed at improving community wellness and educating future healthcare leaders. They offer a variety of services, including primary care, urgent care, women's and men's health, digital medicine, and specialized treatments such as cancer care, heart and vascular services, transplants, and more. Ochsner also emphasizes community engagement through partnerships, education, and outreach programs, while fostering an inclusive environment. They are committed to accessibility, patient stories, and transparency in billing and insurance information. Ochsner is a non-profit organization and an equal opportunity employer.

📋 Description

• Provides overall support to Pre-Service, ED Registration, Financial Counseling, Call Center, Billing, Collections/Follow-Up, Self-Pay, Credentialing, Denials • Ensures financial security of accounts, verifies benefits, obtaining authorizations, billing or collecting, resolving denied claims • Supports business office by assisting with reduction of bad debt • Exercises good judgment in handling payment or billing related issues • Increases patient satisfaction by representing the organization professionally • Remains knowledgeable on current laws and regulations

🎯 Requirements

• High School diploma or equivalent • Associates degree preferred • 4 years direct experience in hospital, clinic, business services/revenue cycle, front line registration, financial counseling, and/or direct experience in a healthcare environment • Must have computer skills and dexterity required for data entry • Effective verbal and written communication skills • Proficient with Windows-style applications • Strong interpersonal skills • Customer service focused • Excellent decision making and analytical skills • Self-directed with prioritization and organization skills

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options