Business Operations Manager – Systems & Automation

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 1%

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Ocra

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🏨 Hospitality

☁️ SaaS

🤖 Artificial Intelligence

💰 $1.5M Venture Round - Ocra on 2023-03

Hospitality • SaaS • Artificial Intelligence

Ocra is a revenue management and distribution platform that helps hotels monetize unused parking by selling surplus parking to non-guest customers. Ocra provides an AI-powered revenue management system (RMS) and global distribution system (GDS) tailored for hotel parking, enabling dynamic pricing, channel management, centralized reporting, and integrations with parking OTAs. They also offer a fully managed revenue management service that works with on-the-ground hotel teams and parking marketplaces to optimize occupancy and pricing and turn parking assets into high-margin (70–80%+) revenue streams.

📋 Description

• Build activation and onboarding systems that take new locations from signed to live with minimal manual coordination • Build client reporting and billing-preparation pipelines for review and approval rather than manual assembly • Establish reporting that provides leadership and clients with current performance-versus-plan visibility • Own cross-team data, including commercial and contract terms, and integrations that keep data consistent • Lead system rollout and train affected users • Run intake and prioritization for requests from across the business • Document systems so others can build on them • Conduct discovery with department heads and individual contributors • Redesign processes where appropriate instead of merely automating existing steps • Own deployed systems and respond when they break

🎯 Requirements

• 4+ years of experience in operations, revenue or sales operations, business systems, or implementation • Track record of building tooling rather than only running processes • Shipped working tooling that had users and was owned through failures • Ability to author and maintain software, not only configure tools • Experience writing and maintaining APIs • Daily experience working in a repository • Ability to query production databases using SQL • Ability to script against third-party APIs • Fluency with Claude and comparable AI tooling • Command of the customer lifecycle from deal through activation, live operations, revenue recognition, and billing • Ability to work effectively with department heads and individual contributors • Discovery-first approach: observe processes and talk to operators before building • Nice to have: experience in parking, hospitality, travel, or another operationally complex, multi-channel business • Nice to have: experience integrating systems with differing formats, cadences, and data definitions • Nice to have: experience as the first or only person performing this type of work

🏖️ Benefits

• Stock options/equity included in every offer • Fully remote work from anywhere in the U.S. • Flexible working hours outside the 10a–6p Eastern collaboration window • Health, dental, and vision coverage with employer contribution • Paid time off • Autonomy over priorities and what gets automated • Work that compounds by giving time back to the team