Senior Market Research Analyst

🔥 39 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🔬 Research Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OGC Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏢 Enterprise

☁️ SaaS

Consulting • Enterprise • SaaS

OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.

📋 Description

• Manage research projects, including vendor management, stakeholder communication, operational oversight, and consistency across large-scale trackers • Coordinate cross-functional teams and manage data flow from multiple internal and external sources • Provide project management and analytical support, including detailed project plans, progress tracking, and resource management within scope, budget, and timelines • Support survey design by defining objectives, creating survey instruments, and implementing quality control measures • Develop ad-hoc reports by synthesizing complex data into actionable insights and recommendations • Produce clear, professional PowerPoint presentations and reports communicating findings to stakeholders • Provide managers and clients with succinct updates, progress reports, key findings, and recommendations • Deliver consulting projects directly to clients and senior stakeholders

🎯 Requirements

• Bachelor’s degree in Social Science, Management, Statistics, Computer Science, or a related field from a top university • 3–5 years of experience in market research, customer experience management, or related fields • Strong quantitative research skills, including demonstrated ability to analyze data and generate insights • Excellent communication skills, with the ability to collaborate with teams and engage effectively with stakeholders • Strong PowerPoint skills, focusing on quickly creating clear, professional decks with visuals • Exceptional attention to detail, time management, and workflow management, including project planning and prioritization • Experience with survey-based market research, including programming tools like SurveyMonkey, Decipher, Qualtrics, Suzy, or My-Take (preferred but not required) • Ability to learn new tools and methodologies quickly • Experience with Conjoint and MaxDiff analysis is advantageous • Ability to work EST hours • Must be able to work in the United States; visa sponsorship requirements are addressed in the application