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Mental Health Patient Coordinator

Job not on LinkedIn

🔥 14 hours ago

🗽 New York – Remote

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đź’µ $50k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 6%

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Logo of Ohio Chapter, American Academy of Pediatrics (Ohio AAP)

Ohio Chapter, American Academy of Pediatrics (Ohio AAP)

11 - 50 employees

Founded 1934

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Ohio Chapter, American Academy of Pediatrics (Ohio AAP) is dedicated to educating and advocating for the health and well-being of children and adolescents in Ohio. The organization offers resources, training, and advocacy actions aimed at improving pediatric care, promoting vaccination, and addressing key health issues in the community. They also facilitate engagement among healthcare providers and families through various educational programs and initiatives focused on child health.

đź“‹ Description

• Coordinate all appointments with providers for patients, referring physicians, and facilities across multiple states. • Communicate key information to patients and staff members, including insurance coverage, financial responsibilities, and appointment dates and times. • Provide warm, friendly, and excellent customer service through all interactions. • Schedule, reschedule, and cancel patient appointments accurately using practice scheduling protocols and tools. • Provide information regarding services to physicians and other callers. • Respond promptly to patient, provider, and team member requests. • Maintain and update patient information and working knowledge of insurance protocols. • Determine insurance benefits using eligibility systems, online websites, or phone calls. • Explain benefits and financial obligations to patients and guarantors. • Handle billing inquiries, collect out-of-pocket payments, and process payments accurately. • Communicate insurance issues and work with billing teams to correct coverage issues. • Maintain insurance panels. • Obtain approval for schedule changes or cancellations as appropriate. • Meet management-assigned goals and objectives. • Escalate problems to management. • Complete other duties based on patient needs. • Adhere to quality and productivity standards.

🎯 Requirements

• Experience with insurance eligibility. • Bilingual Spanish Speaking Preferred. • Attention to detail a requirement. • Strong organizational skills. • Ability to multi-task and prioritize. • Ability to work well with others in a team driven environment. • Tuesdays - Saturdays: 9:00am - 5:00pm EST.

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