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Mental Health Patient Coordinator

Job not on LinkedIn

🔥 15 minutes ago

🗽 New York – Remote

infoinfo

đź’µ $50k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

Where this job comes from

Posted on Ohio Chapter, American Academy of Pediatrics (Ohio AAP)'s careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of Ohio Chapter, American Academy of Pediatrics (Ohio AAP)

Ohio Chapter, American Academy of Pediatrics (Ohio AAP)

11 - 50 employees

Founded 1934

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Ohio Chapter, American Academy of Pediatrics (Ohio AAP) is dedicated to educating and advocating for the health and well-being of children and adolescents in Ohio. The organization offers resources, training, and advocacy actions aimed at improving pediatric care, promoting vaccination, and addressing key health issues in the community. They also facilitate engagement among healthcare providers and families through various educational programs and initiatives focused on child health.

đź“‹ Description

• Coordinate appointments with providers for patients, referring physicians, and facilities across multiple states • Communicate insurance coverage, financial responsibilities, and appointment details to patients and staff • Provide warm, friendly, and excellent customer service to patients, referral sources, and staff • Schedule, reschedule, and cancel initial and subsequent appointments according to protocols and tools • Provide information about services to physicians and callers • Respond promptly to patient, provider, and team member requests • Maintain and update patient information and knowledge of insurance protocols • Determine insurance benefits using eligibility systems, online websites, or phone calls • Explain benefits and financial obligations to patients and guarantors • Handle billing inquiries, collect out-of-pocket payments, and process payments accurately • Communicate insurance issues and work with billing teams to correct coverage issues • Maintain insurance panels • Obtain approval for schedule changes or cancellations • Meet management-assigned goals and objectives • Escalate problems to management • Complete other duties based on patient needs • Adhere to quality and productivity standards

🎯 Requirements

• Spanish speaking preferred • Experience with insurance eligibility • Bilingual Spanish speaking preferred • Attention to detail required • Strong organizational skills • Ability to multitask and prioritize • Ability to work well with others in a team-driven environment • Bachelor's degree preferred

🏖️ Benefits

• Benefits eligible

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