Health Information Management Coordinator

🔥 3 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Predoc

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🏥 Healthcare

🤖 Artificial Intelligence

🔌 API

💰 $30M Series A - Predoc on 2025-09

Healthcare • Artificial Intelligence • API

Predoc is an AI-native medical records platform that ingests, normalizes, and cleans patient records from HIEs and non-connected facilities, then delivers complete, usable patient data into customers' existing clinical and research workflows. It acts as an invisible operational layer that complements — rather than replaces — existing systems, offering a platform and API for integration while emphasizing security, compliance, and data usability.

📋 Description

• Coordinate the retrieval, processing, maintenance, and organization of patient medical records • Collaborate with providers, healthcare facilities, and external parties to obtain records for client requests • Enter and update information in meMR health’s administrative web platform and document management systems • Navigate provider websites and portals to process medical record requests • Track incoming, outstanding, and completed requests with detailed notes and status updates • Review and process medical record retrieval invoices and coordinate payments • Perform quality assurance reviews of retrieved records • Apply clinical knowledge and medical terminology to conduct basic Q&A and identify missing or incomplete documentation • Support customer onboarding, client training, and customer success initiatives • Provide basic troubleshooting assistance and help clients navigate platform functionality • Build and maintain professional relationships with clients and users • Maintain inbound and outbound record shipments through courier services • Scan incoming charts and correspondence into organized digital files • Prepare client metrics, reports, flowsheets, and other administrative materials • Conduct research and resolve issues to support timely request completion • Maintain confidentiality and handle protected health information according to company policies and applicable requirements • Perform other duties as assigned

🎯 Requirements

• Experience working in a medical office, hospital, health system, or related clinical environment • Clinical knowledge and medical terminology • Ability to coordinate retrieval, processing, maintenance, and organization of patient medical records • Ability to collaborate with providers, healthcare facilities, and external parties • Accurate data entry in administrative web platforms and document management systems • Ability to navigate provider websites and required portals • Ability to track requests and maintain detailed notes and status updates • Ability to review and process invoices related to medical record retrieval • Ability to perform quality assurance reviews of retrieved records • Ability to identify missing, incomplete, or potentially relevant documentation • Customer onboarding, client training, and customer success support skills • Basic troubleshooting and platform navigation skills • Ability to maintain confidentiality and handle protected health information • Ability to conduct research and resolve issues • Strong organization, dependability, proactivity, and communication skills

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