Epic Systems Analyst – Radiant, Cupid

🔥 0 minutes ago

🏈 Ohio – Remote

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⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of OhioHealth

OhioHealth

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Develop knowledge of healthcare workflows, system integration, and project delivery practices • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Work under guidance of senior analysts, architects, and technical leads • Gather and refine stakeholder requirements and map current-state workflows • Design Epic builds aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflow documentation, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements for system implementations and upgrades • Participate on project teams and deliver assigned tasks using established methodologies • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows • Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting • Support regulatory readiness, audits, policy alignment, privacy/security controls, and audit trails • Contribute to ITIL-aligned incident, problem, change, and configuration management • Support design and delivery of role-based training • Maintain and update the CareConnect curriculum • Incorporate learner and stakeholder feedback into curriculum improvements • Support training environment build, maintenance, and readiness activities • Communicate system releases and upgrade impacts to training stakeholders • Manage end-user training requests and incidents, documenting resolutions and recommending preventative improvements

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Ability to produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • For Application Training: Epic Training Environment Build certification/proficiency, or ability to obtain within required timeframe • For Application Training: 1+ year of training environment build or application support experience • Epic Principal Trainer certification preferred, or ability to obtain within required timeframe • For Application Build: current Epic certification or proficiency in one or more relevant modules preferred • For Application Build: 1+ year of Epic build/configuration experience preferred, or demonstrated ability to learn and apply build standards quickly • Exposure to HL7, FHIR, interface testing, reporting, and data concepts preferred • ITIL Foundation certification desired, not required • Knowledge of healthcare regulations and compliance standards • Familiarity with cloud computing platforms such as AWS or Azure • Experience with business intelligence and analytics tools

🏖️ Benefits

• Full-time schedule with 40 scheduled hours per week • Remote work eligibility from Ohio • Great Place to Work Certified™ organization • Supportive, professional healthcare environment • Learning and growth opportunities • Training and development opportunities • Equal employment opportunity

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