Senior Epic Population Health Analyst

🕒 June 10

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy • Create and maintain specifications, decision logs, and design documents for clear traceability and change control • Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives • Manage smaller projects related to system implementations and upgrades • Create and maintain comprehensive documentation for system configurations and processes • Mentor junior analysts and provide guidance on best practices • Configure records, master files, and tools aligned to approved design • Maintain environment parity and adhere to change management and build naming conventions • Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence • Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades • Coordinate release management, environment moves, and downtime procedures for upgrades and patches • Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis • Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems • Ensure data integrity and metric definitions are consistent across modules and stakeholders • Embed privacy/security controls, including sensitive record handling and audit trails • Support regulatory readiness, audit needs, and policy alignment • Design and implement customized training programs aligned with organizational strategy and operational goals

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience) • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation • Proven track record of managing complex projects and leading cross-functional teams • Epic Training Environment Build certified and 3+ years of experience (for Application Training role) • 2 Epic Application Principal Trainer certifications (for Application Training role) • Current Epic Certification or Proficiency in one or more relevant module(s)(for Application Build role) • 3+ years of build Epic build and configuration experience (for Application Build role) • Previous experience in a leadership or supervisory role (for Application Build role) • Experience with system integration, HL7, FHIR, and interface testing (for Application Build role) • Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench) (for Application Build role) • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules) (for Application Build role)

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities