Senior Systems Analyst – Ambulatory

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic configurations • Create and maintain specifications, decision logs, design documents, configuration documentation, and process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile methodologies • Lead project teams and mentor junior analysts • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare and advanced application support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Integrate Epic and third-party applications with IT and clinical teams • Collaborate on HL7, FHIR, PDF, CCD/CCDA, Clarity/Caboodle, registry, and operational reporting workflows • Support regulatory readiness, audits, privacy and security controls, and ITIL-aligned processes • Design, implement, govern, and improve CareConnect training curricula and environments • Manage end-user training requests and incidents, document resolutions, and improve support processes

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic application(s) and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation • Proven track record of managing complex projects and leading cross-functional teams • Application Training role: Epic Training Environment Build certified and 3+ years of experience; 2 Epic Application Principal Trainer certifications • Application Build role preferred qualifications: current Epic certification or proficiency; 3+ years of Epic build and configuration experience; leadership or supervisory experience; system integration, HL7, FHIR, and interface testing experience; SQL/Clarity, Caboodle, SlicerDicer, or reporting tools exposure; relevant patient access, billing, coding, finance, or clinical operations experience • ITIL Foundation certification desired but not required • Certifications in one or more Epic applications, healthcare system or hospital experience, healthcare applications experience, healthcare regulations knowledge, cloud platform familiarity, business intelligence and analytics experience, or an advanced degree are desired or advantageous

🏖️ Benefits

• Full-time schedule with 40 scheduled weekly hours • Day shift