Senior EPD Operations Manager

Job not on LinkedIn

🔥 35 minutes ago

🇺🇸 United States – Remote

💵 $174.8k - $218.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Omada Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $192M Series E on 2022-02

Healthcare • Healthcare Insurance • Wellness

Omada Health is a virtual care company focused on helping individuals achieve their health goals through personalized support and programs. The company offers comprehensive health management solutions for conditions like diabetes, hypertension, and musculoskeletal health. Omada provides one-on-one health coaching and smart devices to monitor and improve health, creating personalized care plans for its users. Its programs are designed to be accessible at no cost to participants when covered by their employer or health plan, making Omada a leader in delivering quality virtual care that is both personal and sustainable.

📋 Description

• Provide the operational rigor behind the integrated EPD launch plan for large, complex, highly technical initiatives spanning multiple teams and products. • Operate above individual workstreams, owning the discussion that brings Engineering, Product, and Design leaders together to align on milestones, dependencies, critical path, and deliverables. Stepping in to unblock when needed, but not managing day-to-day tasks or sprint execution. • Maintain a high-confidence view of status, risks, dependencies, and decisions across all workstreams, and drive resolution when plans drift or assumptions break. • Drive teams to plan ahead and execute against the roadmap, holding them accountable, surfacing slippage early, and pushing for progress so commitments are met. • Guide cross-functional leadership through difficult planning and resourcing trade-offs, escalating org-wide trade-offs when needed. • Refine and set up the rituals and cadences around metrics monitoring and team-level planning with Product Managers. Building lightweight, consistent processes (roadmap reviews, metrics rituals, readiness checkpoints) that drive accountability without becoming task management. • Build tools and processes that help EPD teams deliver against key business goals, and drive adoption of new standards within your programs. • Help teams define, instrument, and report against quantitative goals, OKRs, and metrics. Using qualitative and quantitative findings to set targets, track progress, and guide pivots. • Connecting execution signals to OKRs, member impact, and business outcomes so leadership sees both what’s on track and whether it’s moving the right numbers. • Serve as the key liaison across Engineering, Product, Design, Clinical, Care Delivery, Commercial, Compliance, Legal, Infosec, and Privacy, aligning stakeholders toward unified decisions. • Act as an EPD point of contact for triaging Commercial questions about the products in your scope. • Facilitate integrated planning, dependency and risk reviews, readiness checkpoints, go/no-go discussions, and retrospectives. Running program offsites where they serve your initiative. • Surface trade-offs, escalation paths, and recommendations to leadership, serving as the primary EPD narrator for delivery health with crisp, decision-ready updates. • Improve how launches run over time by refining operating rhythms, readiness criteria, templates, and retrospective learnings.

🎯 Requirements

• 7+ years across product/technical program management, product management, general management, consulting, or product/business operations. • Excellent written and oral communication with executive presence. Able to flex altitude and technical depth across audiences, translating business impact and technical constraints into clear, decision-ready messaging for ICs, senior leaders, and executives alike. • Ability to see and help others see the big picture and drive toward it, operating above the team level yet diving into detail when needed. • Demonstrated experience in owning cross-team execution rigor on technically complex, multi-team initiatives. • Experience guiding teams to define goals, generate hypotheses, set metrics, execute, review, and pivot on early signals to deliver results. • Demonstrated experience defining and reporting against quantitative goals/OKRs/metrics, using qualitative and quantitative findings including for market analysis. • Strong understanding of how Engineering, Product, and Design organizations operate, including roadmap planning, dependencies, and release sequencing. • Enough technical depth to see the seams (systems, dependencies, architecture trade-offs) and to partner credibly with engineers and technical leads, without needing to be one. • Excellent organizational and analytical skills, thrives on attention to detail and process efficiency. • Strong relationship skills, with the ability to read team dynamics, plus high EQ across functions.

🏖️ Benefits

• Competitive salary with generous annual cash bonus • Equity grants • Employee stock purchasing plan (ESPP) • Remote first work from home culture • Flexible Time Off to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • ...and more!