Senior Manager, Revenue Operations

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $136k - $195.5k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of Omada Health

Omada Health

201 - 500 employees

Founded 2011

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $192M Series E on 2022-02

Healthcare • Healthcare Insurance • Wellness

Omada Health is a virtual care company focused on helping individuals achieve their health goals through personalized support and programs. The company offers comprehensive health management solutions for conditions like diabetes, hypertension, and musculoskeletal health. Omada provides one-on-one health coaching and smart devices to monitor and improve health, creating personalized care plans for its users. Its programs are designed to be accessible at no cost to participants when covered by their employer or health plan, making Omada a leader in delivering quality virtual care that is both personal and sustainable.

📋 Description

• Own enrollment funnel reporting across eligibility, outreach, and member conversion • Build and maintain a unified data model linking B2B customer activity to B2C member outcomes, standardizing funnel stages, metrics, and attribution • Identify and resolve data gaps, system disconnects, and process inefficiencies limiting enrollment visibility • Develop dashboards and insights to help CSMs and leaders improve funnel health, outreach performance, and conversion • Lead stakeholder reviews with clear recommendations, decisions, owners, and next steps • Partner with field teams to build practical analytics incorporating frontline insights and driving adoption • Collaborate across Operations, CSM, Marketing, and Engineering to improve data quality, integrations, and reporting • Establish operating rhythms to track funnel performance, drive accountability, and enable continuous improvement • Lead Customer Success annual planning, including capacity, territories, quotas, incentives, roadmaps, and targeting

🎯 Requirements

• 7+ years in Revenue Operations, Growth Operations, or Analytics within complex, multi-system environments • Experience building and optimizing end-to-end funnels (B2B2C, marketplace, healthcare, or lifecycle marketing preferred) • Proven ability to deliver decision-ready analyses on time and translate complex data into clear recommendations for executive audiences • Strong judgment in balancing analytical rigor with speed, defining scope, and knowing when insights are actionable • Demonstrated success driving cross-functional alignment and influencing stakeholders independently • Strong analytical skills (Excel, BI tools; SQL a plus) with expertise in funnel metrics, conversion analysis, and operating models • Experience partnering with Customer Success, Sales, or Growth teams to drive behavior change and improve business outcomes • Experience with healthcare data, eligibility files, or similar data ingestion workflows preferred

🏖️ Benefits

• Competitive salary with generous annual cash bonus • Equity grants • Employee stock purchasing plan (ESPP) • Remote first work from home culture • Flexible Time Off to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • ...and more!

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