
201 - 500 employees
Founded 2011
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
OnBoard is a leading provider of board management solutions designed for secure, efficient, and intuitive governance processes. It offers a comprehensive platform that enhances meeting operations, board decisions, and communication, with features such as digital voting, eSignatures, intelligent assistance, and integration with Microsoft 365, Zoom, and Teams. OnBoard is known for its user-friendly design, robust security compliance with standards like SOC 2 and GDPR, and support for a wide range of industries including financial services, government, and healthcare. With a focus on reducing operational complexity, OnBoard aids leadership teams to work smarter and achieve more through insightful analytics and secure real-time collaboration.
🔥 14 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💼 Consultant
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 10%
Where this job comes from
Posted on OnBoard's careers page, not through a job board
First seen by Remote Rocketship 14 minutes ago

201 - 500 employees
Founded 2011
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
OnBoard is a leading provider of board management solutions designed for secure, efficient, and intuitive governance processes. It offers a comprehensive platform that enhances meeting operations, board decisions, and communication, with features such as digital voting, eSignatures, intelligent assistance, and integration with Microsoft 365, Zoom, and Teams. OnBoard is known for its user-friendly design, robust security compliance with standards like SOC 2 and GDPR, and support for a wide range of industries including financial services, government, and healthcare. With a focus on reducing operational complexity, OnBoard aids leadership teams to work smarter and achieve more through insightful analytics and secure real-time collaboration.
• Lead the end-to-end onboarding process for new OnBoard customers, focusing on low-complexity implementations in large or multi-stakeholder organizations • Configure the OnBoard platform according to customer requirements and product best practices • Deliver administrator and end-user training • Guide customers through product setup, workflows, and feature adoption • Own onboarding project plans, timelines, milestones, and success criteria • Coordinate activities across customer stakeholders and internal teams • Manage multiple concurrent onboarding engagements • Identify risks to timelines or adoption and keep onboarding on track • Partner with Customer Success Managers and Sales to align onboarding goals with long-term outcomes • Serve as a trusted onboarding advisor and guide customers through change management • Facilitate onboarding touchpoints, status updates, and milestone reviews
• Bachelor’s degree in business or a related field, preferred • 2–4 years of experience in SaaS onboarding, implementation, customer success, consulting, training or technical enablement • Experience supporting customers through structured, repeatable onboarding processes, ideally in B2B SaaS • Strong project management skills, including managing timelines, stakeholders, and deliverables • Excellent written, verbal, and presentation skills • Comfortable leading customer-facing training sessions and conversations • Ability to translate customer needs into practical product configurations without custom development • Highly organized and proactive; comfortable working with multiple customers simultaneously • Strong ability to drive product adoption and value realization • Experience collaborating cross-functionally with Customer Success, Product, Account Management, Support, and Sales teams • Proficiency with CRM and customer success tools such as Salesforce, ChurnZero, or similar • Familiarity with Gong, Notion, ChatGPT, or similar tools • Experience working with large or complex organizations is a plus • Experience serving on a board or board committee and/or board member certification is preferred
• Fully remote work with company provided equipment (laptop, software, etc.) • Employment with a growing, casual, fun, philanthropic minded company • Comprehensive, high-quality medical/prescription drug plan options • Dental and vision plan offerings • Employer contribution to Health Savings Account (HSA) for eligible participants • Medical Flexible Spending Accounts • Dependent Care Flexible Spending Accounts • Basic life insurance of $50,000 or 1 X salary, whichever is higher • Short- and long-term disability and Accidental Death and Dismemberment benefits at no cost • 401K Retirement Savings Plan with automatic enrollment and up to 4% company match • Paid Time Off (PTO)/Holiday • Employer-paid life and accidental death insurance • Health Care Spending Account contribution • Dependent, optional, and LTD insurance • Drug and paramedical coverage • Dental insurance • Vision insurance • Employee Assistance Program (EAP) • Superannuation rate of 12% • Monthly stipend of $400 AUD for private medical insurance • UK pension with employer contribution of 8% of basic salary • Private medical insurance • Life assurance • Income protection • Critical illness coverage • Employee Assistance Programme • Serious illness benefit • Help@Hand • Cashplan
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