Team Lead, Event Operations – Life Sciences

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k / year

⏰ Full Time

🟠 Senior

🎪 Events

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One10

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🤝 B2B

☁️ SaaS

👥 HR Tech

💰 Private equity on 2022-07

B2B • SaaS • HR Tech

One10 is a B2B incentive and rewards company that provides integrated incentive, recognition, travel & events, and engagement software and services to help organizations motivate sales teams, channel partners, and employees. The company offers proprietary platforms (PerformX Incentive and Engagement platforms), an AI-powered global rewards catalog, digital disbursement and prepaid card options, award fulfillment, analytics & strategy, and training & communications. One10 combines behavioral and data science with operational delivery to design and run sales incentive programs, experiential rewards, and recognition programs for enterprise clients across industries.

📋 Description

• Provide leadership/direction to a team of Event Managers to ensure successful delivery of programs. • Develop and mentor the assigned team of Event Managers. • Ensure all programs are executed in accordance with client policies, industry regulations, and One10 operational standards. • Mentor and teach direct reports on department process compliance and customer requirements. • Provide performance feedback throughout year. • Conduct regular one-on-one meetings with direct reports. • Approval of time off requests/tracking compliance. • Participate in new-hire interview and hiring process. • Develop staffing plans to address sold project activity. • Maintain comprehensive Operational Playbooks to drive team organization and optimal performance. • Drive operational excellence and growth in collaboration with Sales Team partners. • Participate in and contribute to monthly team department and management meetings. • Attend program kick-off meetings. • Monitor client contract compliance. • Monitor invoices schedules. • Review/approve budgets and program financials. • Assist Event Managers with project tasks when needed. • Monitor hours/direct costs on a per project basis. • Take part in client program calls when needed. • Ensure all programs comply with client-specific compliance policies, pharmaceutical industry regulations, and healthcare professional (HCP) meeting requirements. • Partner with Compliance, Legal, and Client stakeholders to ensure adherence to Sunshine Act/Open Payments reporting requirements and other applicable regulations. • Monitor program execution for compliance with attendee eligibility, meal limits, transfers of value, speaker engagements, and reporting requirements. • Serve as a resource for Event Managers regarding industry regulations and client-specific compliance expectations. • Escalate potential compliance concerns and work proactively with stakeholders to identify solutions.

🎯 Requirements

• Bachelor Degree or equivalent experience; travel/tourism emphasis preferred • 5+ years of extensive meeting/incentive & event management experience • Previous experience in successfully delegating and leading individuals/team • Computer proficiency in Microsoft office suite • High level of proficiency in Microsoft Excel • Proven ability in Project Management & Financial Aptitude • Travel for internal meetings or Client workload • Experience supporting pharmaceutical, biotechnology, medical device, or healthcare-related clients preferred. • Knowledge of Life Sciences meeting compliance requirements, including HCP engagement and Sunshine Act/Open Payments regulations. • Experience managing Advisory Boards, Speaker Programs, Investigator Meetings, Congresses, Medical Education Programs, Product Launches, and Internal Sales Meetings preferred. • Strong understanding of attendee data privacy requirements and confidential information handling. • Ability to navigate complex client approval processes, compliance reviews, and financial controls. • Exceptional organizational, communication, and client relationship management skills. • Experience working with cross-functional stakeholders including Compliance, Legal, Procurement, Medical Affairs, Commercial Teams, and Finance.

🏖️ Benefits

• Health insurance • 401(k) matching • Professional development opportunities • Paid time off • Remote work options