Senior Scrum Master

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚡️ Scrum Master + Agile Coach

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Logo of Bridgeway Benefit Technologies

Bridgeway Benefit Technologies

201 - 500 employees

☁️ SaaS

👥 HR Tech

SaaS • HR Tech

Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.

📋 Description

• Lead and facilitate Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives • Ensure team members understand project objectives and focus on cross-functional accountability, teamwork, and iterative processes • Mentor and coach less experienced Scrum Masters and team members on Agile practices and principles • Set up meetings and remove blockers obstructing sprint goals or performance • Facilitate Scrum of Scrum meetings to track quarterly release progress across teams • Protect teams from outside influences and maintain focus on priorities • Drive continuous improvement initiatives across multiple teams to optimize velocity and quality while mitigating risks • Liaise between Product Owners, Lead Engineers/development teams, and senior management to ensure milestones and requirements are met • Partner with Technology senior management on best practices, process enhancements, and strategic planning • Partner with Product Owners to prioritize backlog items based on business value and readiness • Develop and track team performance metrics using data to refine Agile practices • Track team progress and report routinely to senior management • Ensure Scrum teams follow defined policies and procedures • Enforce processes and policies, including timesheets and ADO maintenance • Identify and mitigate risks and impediments, with proactive escalation • Help new hires adopt processes and maintain evolving process documentation • Coordinate with Professional Services on prioritization, escalations, disruptions, and project go-live • Use generative AI tools such as Claude and Copilot to streamline workflows, improve quality, and accelerate delivery

🎯 Requirements

• 5+ years of relevant experience in software development execution using Agile methodology • Advanced Scrum Master Certification required (e.g., Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master II (PSM II)) • Experience in mentoring and coaching teams, with a proven track record of driving continuous improvement • Proficiency in setting and producing meaningful sprint metrics to track, interpret, and course-correct based on data • Experience with ADO, or similar tools for tracking and managing development work • Excellent interpersonal communication skills, both verbal and written • Ability to work well with cross-functional teams and influence at all levels of the organization • Experience using generative AI tools such as Claude and Copilot to improve productivity and deliver high-quality outcome • Bachelor's degree in Business, Computer Science, or a related field, or equivalent practical experience

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