Tax Data Specialist

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Tax

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👻 Ghost score 10%

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OneSource Virtual

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Maintain and update customer tax profiles, including jurisdictions, account numbers, unemployment insurance rates, filing frequencies, account statuses, and other employer tax attributes • Process accurate and timely tax profile updates within approved systems and tools • Manage assigned customer cases and internal tasks from intake through resolution, including prioritization, research, documentation, communication, follow-up, closure, or transfer • Provide support for tax profile questions, tax-code setup needs, general payroll tax inquiries, and customer-reported data concerns • Review employer- and employee-level payroll tax data and research wage, tax, data, or configuration discrepancies • Identify conditions affecting funding, payments, filings, reconciliation, or customer reporting and initiate corrections or escalations • Use outreach and escalation processes, set expectations, and provide complete handoffs when specialized ownership is required • Collaborate across Tax Operations and use Excel, Power BI, and other reporting tools to manage work, identify exceptions, and support decisions • Meet service levels, deadlines, quality standards, production expectations, and monthly, quarterly, year-end, or ad hoc business needs • Protect customer and company information, participate in training and process improvement, adapt to changing requirements, and demonstrate OSV values

🎯 Requirements

• Associate degree or equivalent combination of education and relevant experience • Working knowledge of U.S. federal, state, and local payroll tax concepts and multi-jurisdictional requirements • Proficiency with Microsoft Excel, including the ability to organize, compare, filter, and analyze data • Ability to manage multiple priorities and deadlines while producing accurate, well-documented work • Highly organized and detail-oriented, with excellent written and verbal communication skills • Attention to detail and commitment to data accuracy • Analytical research, problem-solving, and follow-through • Clear, professional, customer-focused communication • Effective case, task, time, and priority management • Independent ownership and cross-team collaboration • Adaptability, accountability, discretion, and sound judgment • Reliable attendance, sustained focus, confidentiality, and effective virtual collaboration • Payroll tax outsourcing or managed-services experience preferred • Experience in payroll tax, payroll operations, tax data management, or a comparable data-intensive service environment preferred

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Schedule flexibility during critical business periods, consistent with company policy and applicable law • Remote work arrangement