Chief Compliance Officer

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Lead the Compliance organization (Healthcare, Pharmacy, Privacy, Audit). Establish vision, staffing plan, budget, and success metrics. • Create a lean, living library of policies, standards, and SOPs mapped to legal and regulatory obligations (HIPAA/HITECH, state privacy, state practice of medicine, telehealth/telepharmacy rules, CLIA, FDA/FTC/DEA touchpoints as applicable). Ensure version control, ownership, and training coverage. • Establish continuous monitoring, internal audits, and issue management workflows. • Embed compliance into product development, launch gates, marketing/advertising, vendor onboarding, and new market entry. Be a consultative partner who accelerates smart bets and blocks only what’s truly high-risk. • Coordinate with Security and Legal on investigations, breach response, regulator engagement, and consumer communications. Lead post-incident lessons learned. • Define due diligence, contracting standards, and ongoing oversight for vendors, prescribers, partner pharmacies, and other downstream entities. • Deliver role-based, high-signal training; cultivate an open-reporting culture with non-retaliation, hotline oversight, and trend analysis. • Serve as the primary point of contact to relevant regulators and accreditation bodies. Proactively monitor regulatory change and prepare the business. • Provide updates to the Board as required. • Other duties as assigned.

🎯 Requirements

• 10-15+ years building and leading compliance programs in technology-forward, multi-state healthcare or pharmacy-adjacent environments (digital health, wearables, telehealth, virtual care platforms, healthtech, consumer wellness with medical claims, eRx/fulfillment). • Track record of hiring/mentoring a high-performing team; comfort with greenfield environments. • Demonstrated ability to prioritize ruthlessly and communicate tradeoffs. • Executive presence, excellent written/oral communication, and the ability to influence across Legal, Product, Security, and Clinical. • Builder’s mindset; systems thinker; operationally rigorous. • Calm in ambiguity; bias for action; data-informed decision-making. • High integrity and sound judgment; low-ego collaborator.

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet Insurance, and more