Director, Applications – Business Systems

Job not on LinkedIn

🕒 June 4

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

👻 Ghost score 49%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Define and maintain a 3-year enterprise applications roadmap aligned with company goals and digital transformation priorities • Translate business strategies into scalable technical initiatives, measurable KPIs, and clear project portfolios • Recruit, coach, and lead a high-performing team of analysts, developers, and administrators • Own the full lifecycle of enterprise applications, from selection and deployment to integration and retirement • Lead cross-platform initiatives focused on data quality, governance, and master data management • Drive automation and process improvements using APIs, low-code tools, and emerging technology • Manage third-party vendors, including contract negotiation, SLA monitoring, licensing costs, and renewals • Oversee application provisioning, deprovisioning, and access management • Partner with Product and Engineering to enhance and integrate internally developed tools and establish release, QA, and UAT processes • Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks • Implement role-based access controls, audit trails, and incident-response procedures • Track system uptime, usage, and ROI; deliver executive-level dashboards and insights • Measure end-user satisfaction and lead continuous improvement efforts • Manage the applications budget, including licenses, tools, and services • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience • 8+ years leading enterprise applications or business-systems functions • 3+ years in a people-management role • Demonstrated success implementing and integrating cloud-based SaaS platforms, including GSuite, Zoho, NetSuite, Slack, and Okta • Deep knowledge of systems integration, data governance, and the full software-development lifecycle • Proven track record in vendor negotiation, license optimization, and third-party risk management • Exceptional communication, leadership, and cross-functional influencing skills • Experience spearheading large-scale change-management or digital-transformation programs • Hands-on familiarity with modern data architectures, APIs, and automation frameworks

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance • Flat organizational structure • Autonomy, Competence and Belonging-focused company culture