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Enablement Specialist, Go-To-Market Readiness

Job not on LinkedIn

đŸ”„ 0 minutes ago

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

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Logo of OpenLoop

OpenLoop

201 - 500 employees

Founded 2020

đŸ’Œ Consulting

⚖ Legal

📩 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting ‱ Legal ‱ Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

‱ Execute defined tasks within product and program launch-readiness projects ‱ Build Confluence documentation ‱ Develop eLearning courses with Articulate and EasyLlama ‱ Draft toolkit components such as FAQs and quick-reference guides ‱ Conduct discovery interviews with subject matter experts across Product, Clinical Program Operations, and Product Engineering ‱ Translate complex information into clear, accurate content for revenue teams ‱ Apply established enablement frameworks and templates to new products and pathways ‱ Own defined projects related to updates to existing programs and products ‱ Keep GTM content in Confluence organized, current, and easy to find ‱ Flag outdated or conflicting information before it causes confusion ‱ Track work and deadlines in the team's system of record ‱ Close the loop with stakeholders when updates go live ‱ Partner with Product Marketing, Revenue Operations, Revenue Enablement, Clinical Program Operations, and Product Engineering ‱ Gather inputs, review drafts, and confirm accuracy of enablement deliverables ‱ Ensure customer-facing teams receive consistent, accurate information about changes and their rationale

🎯 Requirements

‱ Experience in a revenue-generating or B2B customer-facing role, such as sales, account management, or customer success ‱ Strong written communication skills, with the ability to turn complex or technical information into clear, plain-language content ‱ Comfort asking questions, chasing down answers, and following through without waiting for perfect instructions ‱ Strong organization and attention to detail, with the ability to manage multiple tasks against deadlines ‱ Experience or certifications in instructional design, employee enablement, or project management (nice to have) ‱ Familiarity with knowledge management systems such as Confluence, an LMS, and project tracking tools such as Jira (nice to have) ‱ Experience in healthcare, digital health, or a B2B services environment (nice to have) ‱ Authorization to work in the United States

đŸ–ïž Benefits

‱ Relatively flat organizational structure ‱ Autonomy, Competence and Belonging-focused work environment

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