Senior Director, Clinical Compliance

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Own end-to-end accountability for OpenLoop's compliance program and demonstrable regulatory readiness across regimes governing a multi-state telehealth company • Report to the VP of Compliance, Healthcare and serve as the named responsible executive in regulator-facing documentation • Stand up and maintain all seven OIG elements as an effective, documented compliance program • Serve as designated compliance officer for regulators, payors, and auditors • Own the policy and SOP lifecycle, including authoring, versioning, attestation, and retirement across OpenLoop subsidiaries • Maintain the governance framework and map policies to OIG and CMS controls • Own HIPAA Privacy and Security programs and manage breach response through notification and documentation • Serve as or directly support the GDPR Data Protection Officer function • Oversee hotline and investigation activities, including intake, triage, root-cause analysis, corrective action, and self-disclosure workflow • Own exclusion and sanction screening, conflict-of-interest administration, and Stark Law and non-monetary compensation tracking • Design and maintain compliance training across the workforce and clinician network • Manage compliance team leaders and oversee program administrators and analysts • Prepare board and leadership reporting on program status, risk posture, and open corrective actions • Perform other duties as assigned

🎯 Requirements

• 12+ years in healthcare compliance or health law • End-to-end compliance program ownership experience • Deep working knowledge of the OIG Seven Elements framework • HIPAA Privacy and Security program ownership experience • GDPR experience strongly preferred • Experience managing and developing a compliance team in a multi-state, technology-forward healthcare or pharmacy-adjacent environment • CHC, CHPC, CCEP, or equivalent compliance credential preferred • Executive presence and sound judgment • Comfortable being named as the responsible executive in regulator-facing documentation • High integrity and ability to collaborate across Legal, Product, Security, and Clinical

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance • Autonomy, Competence and Belonging-focused culture