Staff Technical Program Manager

🔥 13 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

🔧 Technical Program Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Own and drive complex, cross-functional technical initiatives tied to company OKRs • Translate business requirements into technical programs and actionable engineering requirements • Ensure stakeholder requests align with company objectives and measurable outcomes • Make prioritization and tradeoff decisions with Engineering and business leaders across scope, timelines, and impact • Produce executive summaries, detailed engineering delivery views, and business-partner updates • Run Agile ceremonies and coordinate delivery across multiple engineering teams • Lead cross-team planning and dependency management • Identify risks, manage dependencies, and remove blockers • Use metrics and retrospective findings to identify bottlenecks and improve efficiency, velocity, and communication • Partner with Engineering, Product, and business stakeholders • Standardize Agile practices, define reporting cadences, and provide delivery metrics • Present in stakeholder and leadership meetings with C-level visibility • Help scale the Technical Program Management function at OpenLoop

🎯 Requirements

• 6+ years of experience in Technical Program Management or equivalent strategic technical role • Deep working knowledge of Agile software development, such as Scrum and the Scaled Agile Framework (SAFe) • Strong technical fluency with systems architecture, APIs, integrations, and technical dependencies • Experience translating complex systems into business-friendly language • Experience driving programs tied to OKRs and measurable business outcomes • Exceptional written and verbal communication skills • Experience presenting to senior stakeholders and executives • Experience writing status reports and program updates for different audiences • Experience defining and using delivery metrics, including velocity, predictability, cycle time, and health indicators • Strong prioritization and decision-making skills; ability to operate autonomously • Experience aligning and influencing cross-functional stakeholders • Hands-on experience using Jira and other project management tools • Experience structuring backlogs, defining epics and milestones, and creating executive-ready reporting dashboards • Certified ScrumMaster, Professional Scrum Master, or SAFe certification preferred • Experience in healthcare, health tech, virtual care, care delivery platforms, or healthcare operations preferred • Experience with clinical, pharmacy, or technical integrations preferred • Experience working in fast-growing or globally distributed teams preferred • Must answer whether visa sponsorship is currently or eventually required • Must have personally managed end-to-end delivery of technically complex projects • Must have experience managing technical projects involving software development, cloud infrastructure, or DevOps, with understanding of system architecture and the SDLC

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance • Relatively flat organizational structure • Autonomy, competence, and belonging-focused work environment