Solution Manager

🕒 May 20

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

OpenSymmetry

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

📦 Logistics

📣 Marketing

Insurance • Logistics • Marketing

OpenSymmetry is a global consulting company specializing in sales performance management solutions. They offer services that include strategy planning, solution deployment, managed services, and strategic compensation, helping organizations to optimize their sales force and achieve greater operational efficiency. With a presence in the United States, United Kingdom, and India, OpenSymmetry supports a variety of industries such as financial services, insurance, and telecommunications. Their expertise lies in deploying and managing incentive compensation and sales performance management systems, making them a trusted partner in driving sales success and transformation for their clients.

📋 Description

• Manage technology-focused projects from kickoff through delivery • Oversee technical execution and serve as the primary client contact and trusted advisor • Manage project scope, client change requests, risks, budgets, billing, forecasting, profitability, invoicing, and financial reporting • Enforce quality assurance standards across the system development life cycle • Maintain project records, status updates, financials, risks, and milestones using Smartsheets and other platforms • Resolve project challenges, resource or software issues, and conflicting priorities • Manage support and service delivery contracts and meet contractual obligations • Develop client relationships and facilitate client and internal governance meetings • Lead, mentor, and provide feedback to project teams of varying sizes • Support pre-sale activities, including proposals, change requests, sales presentations, and Statements of Work

🎯 Requirements

• Manage technology-focused projects from kickoff through delivery, overseeing technical execution and serving as the primary point of contact and trusted advisor for clients and stakeholders. • Demonstrate complete command of the scope of work throughout the system development life cycle (definition, design, build, testing, deployment, and maintenance), enforcing quality assurance standards across deliverables • Manage project scope, client change requests, and risks, proactively identifying, assessing, and mitigating issues while ensuring client satisfaction and project stability. • Identify and resolve project challenges using problem-solving techniques to overcome obstacles and ensure successful project delivery, aligned with client goals and expectations. • Ensure compliance with OpenSymmetry’s project management methodology, including the OS Project Stage Checklist and documentation templates, while maintaining accurate project records in Smartsheets and other platforms. Provide comprehensive status updates covering financials, risks, and milestones. • Own and manage project financials, including forecasting, budgeting, profitability, billing, invoicing, and financial reporting, while identifying and driving opportunities to improve revenue and align with organizational targets. • Serve as a mediator for internal resource or software issues and resolve conflicting priorities for members of cross-functional teams focused on the delivery of the solution to clients • Act as a Project Manager to actively manage support and service delivery contracts from initiation and transition to meet contractual obligations, responding to the client issues and concerns as needed while meeting targeted revenue and cost projections • Develop and maintain strong client relationships as a trusted advisor, organize and facilitate client and internal governance meetings, and coordinate efforts across project and adjacent teams. • Lead project teams of varying size, mentor and provide feedback to team members and peers, and foster a collaborative, productive, and client-focused team environment. • Support pre-sale activities by actively engaging in business development efforts, including proposal generation, change requests, sales presentations, and reviewing and contributing to the creation of the Statement of Work as needed. • Project Financials: budgets, billing, staffing/resources, forecasting, profit margin, utilization, etc. • Ability to travel as needed • Experience with establishing and maintaining executive level communications and relationships • Strong command of project implementation methodologies and deliverables created during an enterprise systems deployment; experience in developing reusable processes, templates, and toolkits for rapid deployment and/or support activities; experience in project management for SPM, CRM, BI technology implementations is an advantage • Strong problem-solving skills with the ability to quickly identify issues, analyze root causes, and implement effective solutions to ensure project success and client satisfaction. • Experience in directing a cooperative effort among members of a project team with responsibility for results, including expended costs, delivery methods and staffing • Ability to influence and gain acceptance from others in sensitive situations without damage to the relationship • Ability to quickly assess and communicate project risks to OpenSymmetry and client management teams • Excellent customer advocacy and relationship skills • Excellent written and verbal communication skills • Degree in Business, Computer Science, Math or Science is helpful; Project Management certifications are also helpful • Experience with Sales Operations and/or Compensation Administration • Experience with one or more of the following tools: IBM ICM, Callidus, Xactly, Oracle, or other Sales Performance Management / Incentive Compensation Management platforms or similar ERP, CRM, or HR enterprise applications.

🏖️ Benefits

• Comprehensive health, dental, vision package • 401K with company match • Volunteer Time Off • Competitive and Healthy PTO Policy • Flexible work schedule to support work life balance • Strengths-driven culture • Amazing, fun and collaborative co-workers