Director, Engineering Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $200k - $230k / year

⏰ Full Time

🔴 Lead

🖥 Software Engineer

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Order.co

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $30M Series B - Order on 2022-01

SaaS • Fintech • B2B

Order. co is an AI-powered procurement and finance platform that streamlines purchasing, accounts payable, spend management, and working capital for businesses. The SaaS product automates the full procurement lifecycle—from requisition to payment—offers virtual vendor-locked cards, AP automation, automated reconciliation, and AI-driven sourcing and catalog management to reduce costs and manual work. It integrates with accounting systems (QuickBooks, NetSuite, Sage Intacct), Workday, and SSO providers, targeting finance and procurement teams at growing companies and enterprises seeking tighter spend control, compliance, and efficiency.

📋 Description

• Create executive-ready narratives connecting Product, Engineering, and Data investments, delivery, and operational performance to customer and business outcomes • Own recurring executive updates, company communications, and board-level inputs • Surface material changes, trade-offs, risks, and decisions with concise context and recommendations • Translate strategy into measurable outcomes, objectives, key results, and operating KPIs • Develop balanced views of customer and business impact, delivery effectiveness, quality, reliability, security, efficiency, and organizational health • Design and operate annual, quarterly, and ongoing portfolio-planning cadences • Maintain portfolio views covering outcomes, initiatives, ownership, dependencies, milestones, capacity, and risk • Facilitate prioritization and sequencing decisions • Define and improve the software delivery lifecycle from discovery through release, adoption, measurement, and learning • Establish operating reviews focused on outcomes, delivery confidence, quality, reliability, customer impact, constraints, risks, and decisions • Build capacity models connecting portfolio demand with teams, skills, hiring plans, external partners, and operational obligations • Partner with Finance, Product, and Engineering on headcount planning, allocation trade-offs, capability gaps, and investment choices • Establish systems for identifying, escalating, resolving, and tracking cross-functional risks, dependencies, and decisions • Serve as a trusted operating partner to the CTO, Engineering leadership, Product leadership, and Engineering Leadership Team • Strengthen cross-functional relationships, ownership, and accountability

🎯 Requirements

• Leadership experience in Engineering Operations, Product Operations, Technical Program Management, Business Operations, a technical Chief of Staff role, or a comparable function within a SaaS or product-led technology company • Exceptional executive communication skills and demonstrated success connecting Product and Engineering work to customer and business impact • Experience defining outcomes, OKRs, KPIs, scorecards, portfolio-planning processes, and operating-review cadences across multiple teams • Working knowledge of modern product development and software delivery lifecycles, including platform, reliability, security, and technical investment trade-offs • Experience with resource, headcount, budget, and capacity planning in partnership with Finance and functional leaders • Strong analytical judgment and ability to build trustworthy reporting from product, engineering, financial, and customer data • Proven ability to facilitate difficult cross-functional decisions, manage material risks and dependencies, and bring structure to ambiguity • Pragmatic experience using AI-assisted tools to improve synthesis, planning, and analysis while verifying outputs and protecting sensitive information

🏖️ Benefits

• Employer-sponsored 401(k) with match • Comprehensive medical, dental, and vision coverage • Flexible time off • Hybrid / remote work environment • Competitive compensation package