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Orion Innovation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1992

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Funding Round on 2015-01

Consulting • Healthcare • Logistics

Orion Innovation is a leading digital transformation firm that partners with clients to drive digital innovation. With over 30 years of experience, Orion offers services in cloud and infrastructure management, cybersecurity, data and analytics, and enterprise platform solutions. The company works across various sectors, including telecommunications, media, professional services, financial services, industrial products, medtech, healthcare, and education, helping clients improve operations and enhance customer experiences. Their mission is to inspire and accelerate digital transformation and innovation.

📋 Description

• Lead cross-team coordination to keep DEV/SIT/CAT environments available, stable, and release/test ready. • Manage environment change activities, including configuration, refreshes, access, and deployments, following governance and compliance processes. • Create and manage ServiceNow requests/incidents through closure; open and track vendor support cases and drive timely resolution. • Coordinate patching, vulnerability remediation, and system upgrades with security and infrastructure teams; track schedules, testing, risks, and escalations. • Own critical incident management for high-severity outages, including triage, communications, restoration, and post-incident actions. • Maintain architecture diagrams, system/network specifications, and NCRB documentation. • Ensure effective monitoring and alerting, coordinate ESM activities, analyze Splunk trends, and improve reliability. • Identify and implement automation and AI-assisted improvements; drive cloud and supplier cost-optimization recommendations.

🎯 Requirements

• Strong SQL skills, including complex queries, joins, and performance awareness, across Oracle, Cloudera, DataStax, or similar platforms. • Hands-on Linux/UNIX operations and shell scripting for troubleshooting, maintenance, and automation. • Experience with Kafka/Confluent and integration/data movement patterns, including topics, consumers, and validation. • Experience supporting DEV/SIT/CAT/PROD application operations across on-premises and cloud environments. • Proficiency with ServiceNow incidents and requests; ability to manage vendor support escalations. • Monitoring and log-analysis experience with Splunk Enterprise; familiarity with AppDynamics/Neustar and cloud monitoring is a plus. • Working knowledge of Agile delivery and tools such as VersionOne and ALM platforms. • Ability to produce and maintain architecture diagrams, network specifications, and NCRB artifacts. • Strong communication and facilitation skills; able to lead incident bridges and coordinate stakeholders under pressure. • Minimum of eight years’ relevant experience. • Degree from an accredited college/university in the applicable field of services; if the degree is not in the applicable field, four additional years of related experience is required. • Typically performs all functional duties independently.

🏖️ Benefits

• Equal opportunity employer • Candidate Privacy Policy explaining information collection, handling, and access/update rights