Gene Therapy Case Manager

🔥 0 minutes ago

🌽 Illinois, Ohio – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote

💵 $30 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

😶‍🌫️ Therapist

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Orsini - Rare Disease Pharmacy Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1987

🏥 Healthcare

💊 Pharmaceuticals

📦 Logistics

Healthcare • Pharmaceuticals • Logistics

Orsini is a specialty pharmacy and rare-disease focused pharmacy solutions provider. The company partners across patients, providers, biopharma and payors to support complex therapy programs and simplify patient access to therapies. Its offerings include specialty pharmacy services, patient services hub, third‑party logistics, home infusion and nursing, and an ORBIT technology / real-world data platform; it also serves as a contracted specialty pharmacy for therapies such as Gilead’s Hepcludex (bulevirtide).

📋 Description

• Serve as primary contact with the manufacturer regarding all patient referrals and shipments • Provide real-time communication to the manufacturer regarding pending referral updates and patient initial and refill shipments • Contact physician offices to validate prescriptions and obtain required clinical documentation • Initiate prior authorizations through insurance plans and support physician offices during appeals • Contact patients and caregivers to schedule deliveries and determine supply needs • Accurately dispense products in the computer system to generate delivery tickets and prescription labels • Coordinate deliveries with physician offices • Establish and continually build rapport with patients • Process and verify patient benefits and payment options • Enter and update new and refill orders in multiple workflow systems • Ensure timely processing of patient orders within committed time frames • Collaborate with intake teams and physician offices • Handle inbound and outbound calls to patients, physician offices, and insurance plans

🎯 Requirements

• High School diploma or equivalent • Pharmacy Technician License (required) • National Technician Certification (preferred) • 4 year's experience in pharmacy or customer service environment • Previous Specialty Pharmacy experience (preferred) • Intermediate Knowledge of Microsoft Excel Required • Experience providing customer service to internal and external customers • Ability to work well in a team environment and provide support to other team members • Detail oriented • Ability to prioritize workload and multitask • Ability to work well in a fast-paced environment • Must be authorized to work in the United States without visa sponsorship or other employment support • Must currently hold an active State Pharmacy Technician License

🏖️ Benefits

• Medical Coverage • Dental Coverage • Vision Coverage • 401(k) with employer match • Accident and Critical Illness coverage • Company-paid life insurance options • Generous PTO • Paid holidays • Floating holidays • Tuition reimbursement program

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