Associate Director, R&D HCP Engagement

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🕒 June 29

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Otsuka Pharmaceutical Companies (U.S.)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🧬 Biotechnology

Pharmaceuticals • Healthcare • Biotechnology

Otsuka Pharmaceutical Companies (U. S. ) is a prominent player in the pharmaceutical manufacturing industry, dedicated to creating innovative products for better health worldwide. The company comprises two main entities: Otsuka America Pharmaceutical, Inc. (OAPI), which is focused on commercializing Otsuka-discovered and in-licensed products in North America, and Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC), which specializes in the clinical development and global registration of innovative healthcare solutions, particularly in the field of neuroscience.

📋 Description

• Set the vision and operational roadmap for the HCP Engagement CoE • Act as the primary change agent to transform the fragmented HCP engagement process into a unified, compliant, and efficient service model • Lead the end-to-end design and implementation of the centralized HCP engagement and contracting system • Drive the continuous identification of gaps and the necessary innovation of the CoE's processes • Directly manage, coach, and develop the Manager, HCP Engagement Lead • Provide operational oversight for tracking the entire HCP engagement process • Design and enforce the framework for a robust feedback loop with internal stakeholders and external experts • Develop and implement a comprehensive training and certification program for all internal stakeholders • Serve as the primary point of accountability for global oversight of HCP interactions • Establish the governance structure for HCP engagement • Design the framework for monitoring HCP engagement frequency and workload • Define and monitor performance metrics and engagement analytics to assess effectiveness and optimize HCP contracting • Develop dashboards and KPIs to monitor processing of HCP payments • Analyze engagement data to identify trends, efficiency opportunities, and compliance risks

🎯 Requirements

• Bachelor’s degree in Business Administration, Life Sciences, Finance, Law or a related field is required • Previous experience in HCP Contracting and Payments Required • Minimum 6-8 years of experience in pharmaceutical R&D, biotechnology or healthcare industry, with strong experience in Medical Affairs, R&D operations, or HCP contracting within the pharmaceutical or biotech industry • Deep understanding of HCP engagement processes, including contracting, cross-border approvals, and compliance frameworks • Proven track record of developing and operationalizing frameworks, processes, or centers of excellence in a global & matrixed organization • Experience collaborating cross-functionally with clinical, medical, and commercial partners • Strong understanding of regulatory, compliance, and ethical standards governing HCP interactions globally • Familiarity with digital engagement platforms, CRM systems, and data-driven engagement models is a plus • Contract Development and Management Experience required

🏖️ Benefits

• Comprehensive medical, dental, vision, prescription drug coverage • Company provided basic life, accidental death & dismemberment • Short-term and long-term disability insurance • Tuition reimbursement • Student loan assistance • Generous 401(k) match • Flexible time off • Paid holidays • Paid leave programs • Other company provided benefits