Manager – Business Process Continuous Improvement

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $107.7k - $161k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Otsuka Pharmaceutical Companies (U.S.)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🧬 Biotechnology

Pharmaceuticals • Healthcare • Biotechnology

Otsuka Pharmaceutical Companies (U. S. ) is a prominent player in the pharmaceutical manufacturing industry, dedicated to creating innovative products for better health worldwide. The company comprises two main entities: Otsuka America Pharmaceutical, Inc. (OAPI), which is focused on commercializing Otsuka-discovered and in-licensed products in North America, and Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC), which specializes in the clinical development and global registration of innovative healthcare solutions, particularly in the field of neuroscience.

📋 Description

• Identify and communicate opportunities for process and quality improvements across Global Quality • Lead and support continuous improvement initiatives focused on efficiency, effectiveness, compliance, and quality outcomes • Conduct business process analyses and assessments to identify gaps, risks, trends, and optimization opportunities • Partner with stakeholders to implement sustainable solutions and monitor improvement effectiveness • Promote operational excellence and continuous improvement across the organization • Develop, maintain, and enhance dashboards and reporting solutions • Collect, analyze, trend, and interpret data from multiple systems and business processes • Identify and track KPIs and operational metrics • Generate standard and custom reports for decision-making, operational reviews, governance meetings, and leadership reporting • Provide actionable insights and recommendations based on data analysis and performance trends • Maintain knowledge of Global Quality technologies and systems, including LMS, QMS, and reporting platforms • Analyze business needs and recommend technology-enabled solutions • Optimize system utilization, data management, reporting capabilities, and business processes • Identify system enhancements and opportunities to improve user experience and efficiency • Evaluate technologies and tools supporting operational excellence and continuous improvement • Identify opportunities to automate manual processes • Design, develop, and implement automated workflows, reporting solutions, and digital tools • Collaborate with stakeholders to streamline processes and reduce administrative burden • Support adoption of tools and technologies improving operational performance and productivity • Act as Project Manager for process improvement, reporting, automation, and operational excellence initiatives • Develop project plans, timelines, and resource requirements • Collaborate with cross-functional teams to deliver project objectives and implement solutions • Monitor project progress and communicate status, risks, and outcomes • Support audit and inspection readiness through reporting, documentation, and data management • Provide metrics, dashboards, and trending information for compliance monitoring and inspections • Assist with audit-related inquiries and corrective and preventive action initiatives

🎯 Requirements

• Bachelor’s degree required; advanced degree in Business, Data Analytics, Information Systems, Quality Management, Engineering, or related field preferred • 5+ years of experience in business process improvement, operations, analytics, quality systems, or related roles • Preferably experience within the pharmaceutical, biotech, or healthcare industry • Proficiency in LMS platforms, QMS platforms, reporting tools, dashboard development, and data visualization solutions • Experience with process improvement methodologies and business intelligence platforms • Advanced Microsoft Excel skills, including complex formulas, pivot tables, Power Query, data modeling, and reporting automation • Experience with Microsoft Power BI, Power Automate, and workflow automation tools • Strong analytical skills with the ability to interpret data and create actionable insights • Excellent organizational, communication, project management, and stakeholder management skills • Experience supporting compliance, audits, and inspection readiness activities is a plus • Ability to work in the United States

🏖️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage • Company-provided basic life insurance • Accidental death and dismemberment insurance • Short-term and long-term disability insurance • Tuition reimbursement • Student loan assistance • Generous 401(k) match • Flexible time off • Paid holidays • Paid leave programs • Other company-provided benefits • Incentive opportunity

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