Digital Enablement Specialist

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🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Outokumpu

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1932

Manufacturing • Materials • Sustainability

Outokumpu is a leading global producer of stainless steel and ferrochrome, providing innovative and highly sustainable solutions for various industries including construction, automotive, and energy. With a strong commitment to sustainability, Outokumpu aims to minimize its carbon footprint while offering a wide range of stainless steel products tailored for diverse environments. The company is dedicated to supporting modern society and optimizing solutions through high-performance stainless steel applications.

📋 Description

• Serve as the primary liaison between Sales and IT - triaging IT/ERP issues, clarifying business requirements, and ensuring the right context is shared for resolution. • Track and communicate IT/ERP enhancement requests on behalf of the commercial team, maintaining up-to-date status and comments so Sales always know where pending items stand. • Act as SAP C4C CRM super user and go-to support resource - troubleshooting issues, answering questions, and resolving CRM challenges for all commercial team members. • Maintain and update documents in the customer extranet portal to ensure accurate, current information is available to customers and internal stakeholders. • Administer internal and external access to the extranet portal, managing provisioning and ensuring appropriate user permissions. • Design, build, and maintain internal digital tools using Power Platform (Power Apps, Power Automate) that improve commercial processes and reduce manual workload for the sales team. • Own and continuously develop ComHub - a Power Apps solution that centralizes the commercial playbook, digital tools, information, approvals, forms, and tools used daily by the commercial team. • Identify opportunities to automate and streamline workflows, advocating for solutions that reduce friction and increase efficiency across Sales and Supply Chain. • Support end users with training, guidance, and troubleshooting on digital tools, acting as a first line of support before escalating to IT. • Actively participate in broader functional technology/ marketing projects and steering groups, especially where end users are impacted by change. • Actively participate in Outokumpu Americas digital workplace steering committee meetings, representing the voice of the customer (and the extended commercial team) and flagging business priorities in planning sessions.

🎯 Requirements

• Related college degree or equivalent work experience. • 3+ years in Digital program deployment and experience leading Digital change. • Proven capability to build Digital roadmaps and align with enterprise architecture. • Digital dexterity. • The ability to learn and utilize digital workplace technologies to catalyze new ways of working.

🏖️ Benefits

• 10 paid observed holidays plus 2 additional floating holidays to use at your discretion. • 80 hours of paid time off annually, prorated based on hire date. • 401(k) retirement plan with a 100% company match on the first 6% of your contributions. • Medical coverage with HDHP and PPO plan options featuring affordable premiums and deductibles. • Employer HSA contribution of $1,000 (individual) or $2,000 (family) for team members enrolled in the HDHP plan. • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). • Dental and Vision coverage. • Employer paid Short Term and Long Term Disability Insurance. • Employer paid Group Life and AD&D insurance equal to 2½ times annual salary, with optional Supplemental Life and AD&D coverage. • Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance. • Employer paid wellness programs, including Calm Health, Hinge Health, and Lark.