Healthcare Operations Assistant

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Outsourcey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Provide administrative and operational support to the Area Manager • Oversee and support a large caseload of active client accounts while ensuring service continuity and compliance • Assist with staffing coordination and finding caregiver coverage for open shifts and call-offs • Handle employee and caregiver call-offs and coordinate replacement coverage • Conduct client follow-up calls and monthly check-ins to ensure satisfaction and service continuity • Track and verify completion of required monthly visits and documentation • Review progress notes and service documentation for accuracy and completeness • Monitor compliance requirements and ensure client files remain current • Assist with employee scheduling and staffing coordination • Answer incoming calls from caregivers, clients, and family members • Escalate urgent client or staffing concerns to management when necessary • Assist with payroll review, timesheet verification, and payroll approvals • Maintain accurate records within company systems and databases • Communicate with caregivers regarding schedules, documentation requirements, and client updates • Ensure compliance with company policies, client care plans, and regulatory requirements • Prepare reports, spreadsheets, and operational documentation as needed • Assist with onboarding documentation and administrative support for new employees • Support after-hours and emergency communication processes when necessary • Help maintain continuity of care and client satisfaction across assigned cases

🎯 Requirements

• 2 Years of Experience in healthcare administration, home care, case management support, scheduling, or office management • Strong organizational and multitasking abilities • Experience managing schedules, documentation, and compliance-related tasks • Excellent written and verbal communication skills • Comfortable communicating with clients, caregivers, and healthcare professionals • Strong attention to detail and documentation accuracy • Ability to manage multiple priorities in a fast-paced environment • Proficiency with Microsoft Office and Google Workspace • Experience reviewing timesheets, payroll information, or employee records • Professional, dependable, and solution-oriented mindset.

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.