Outtask
51 - 200 employees
Founded 2011
💼 Consulting
📦 Logistics
🎯 Recruiter
Consulting • Logistics • Recruitment
Outtask is an outsourced global hiring firm that helps companies scale teams worldwide by providing end-to-end international recruitment services. It connects businesses with vetted permanent hires, contractors, and executive candidates across borders, handles cross-border compliance and local market expertise, and streamlines hiring through technology-driven workflows and tailored RPO solutions to reduce time-to-hire and cost.
Frontend Helpdesk Engineer
Job not on LinkedIn
🕒 January 23
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Outtask
51 - 200 employees
Founded 2011
💼 Consulting
📦 Logistics
🎯 Recruiter
Consulting • Logistics • Recruitment
Outtask is an outsourced global hiring firm that helps companies scale teams worldwide by providing end-to-end international recruitment services. It connects businesses with vetted permanent hires, contractors, and executive candidates across borders, handles cross-border compliance and local market expertise, and streamlines hiring through technology-driven workflows and tailored RPO solutions to reduce time-to-hire and cost.
📋 Description
• Act as the first-level support for end users via calls, emails, and ticketing systems • Log, track, prioritize, and resolve incidents and service requests • Perform initial troubleshooting for hardware, software, and connectivity issues • Provide frontend support for desktops, laptops, printers, and peripherals • Handle password resets, account unlocks, and basic user management activities • Support Office 365 and Google Workspace-related issues • Document solutions, troubleshooting steps, and user interactions accurately
🎯 Requirements
• 2–4 years of experience in IT Helpdesk / Service Desk roles • Strong knowledge of Windows and macOS troubleshooting • Basic troubleshooting of hardware, software, printers, and peripherals • Working knowledge of Active Directory / Azure AD • Basic experience with Office 365 and Google Workspace support
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development
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