Medicare Specialist

🔥 14 hours ago

🎸 Tennessee – Remote

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💵 $49.6k - $74.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Ovation Healthcare

Ovation Healthcare

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Manage billing and collection processes for Medicare patients • Prepare and submit accurate Medicare claims in compliance with Medicare guidelines and regulations • Use DDE, CWF, and other tools to identify, track, and follow up on unpaid or denied claims • Review patient accounts and reconcile payments with Medicare remittance advice • Communicate with patients about Medicare coverage, billing questions, payment options, and unpaid balances • Investigate and resolve denied or underpaid claims with Medicare representatives and internal departments • Prepare and submit appeals and redetermination appeals for denied claims with supporting documentation • Monitor and analyze aging reports to prioritize follow-up on overdue Medicare accounts • Ensure billing and collection practices comply with Medicare regulations, HIPAA, and company policies • Maintain accurate records of claims, payments, communications, and follow-up activities • Identify and resolve Medicare credit balances and assist with quarterly Medicare credit balance reports • Request offsets to future payments in DDE • Collaborate with coding, finance, and other internal departments to resolve claim edit issues involving diagnoses and CPT codes

🎯 Requirements

• Experience utilizing Payer portals, DDE and client systems • 3-5 years of hospital Business Office billing and follow-up experience as a Medicare representative • Knowledge of Medical Terminology, ICD-10, CPT, and DRG preferred • Knowledge of third-party Insurance payer guidelines • High school diploma or equivalent • In-depth knowledge of Medicare billing codes, guidelines, and regulations • Familiarity with electronic health record (EHR) systems, billing software, remittance advice processing, and DDE • Ability to analyze complex data and claim data, identify patterns and billing errors, and draw accurate conclusions • High level of accuracy in reviewing medical records and billing data • Strong communication skills for explaining Medicare billing details and resolving patient concerns • Ability to handle sensitive information confidentially in accordance with HIPAA regulations • Strong organizational and problem-solving skills; ability to manage multiple accounts simultaneously • Stable internet connection, quiet dedicated workspace, and necessary office equipment for remote work

🏖️ Benefits

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage • HSA with employer contributions • Flexible spending accounts for health care and dependent care accounts • Wellness platform with premium incentives • Employee assistance support • Voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance • Robust and flexible paid time off offerings • Company paid holidays • 401(k) plan with discretionary employer match opportunities • Professional development opportunities • Company issued equipment

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