Team Lead, Follow Up

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Ovation Healthcare

201 - 500 employees

Founded 45 years

⚕️ Healthcare Insurance

☁️ SaaS

📚 Education

Healthcare Insurance • SaaS • Education

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Assists the Follow Up Managers to oversee the operations of the Follow Up team. • Identifying opportunities to improve efficiency and overall process improvement for the assigned responsibilities. • Overseeing the day-to-day operations of the team to keep the staff on task. • Building successful working relationships with the Follow Up staff on and offshore. • Monitor timecards and time off calendar. • Coordinate and assist in training new and existing employees. • Overseeing team members and answering their questions. • Distribute daily workflows to all team members. • Audit employees work and provide feedback, support, and training when necessary. • Host frequent team meetings. • Monitor employee’s productivity via ActivTrak.

🎯 Requirements

• High school diploma or equivalent required. • Associate’s or Bachelor’s degree in healthcare administration, medical assisting, or a related field preferred. • 1-2 years' experience of AR Follow-Up Experience in Professional CMS 1500 Billing, Multiple Clearinghouses, Billing Systems, EMR’s • Knowledge of Multiple States Billing Requirements, Commercial and Government Payers.

🏖️ Benefits

• 100% Remote • Ability to sit for long periods while working at a desk or computer • Regular use of a keyboard, mouse, and other computer peripherals • Occasional video conferencing, which may involve sitting or standing for meetings.

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