Claims Team Lead, Auto

🕒 August 7

🐊 Florida, Texas, +1 more states – Remote

🐊 Florida – Remote 🤠 Texas – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟠 Senior

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Supervise multiple teams of examiners and staff handling liability claims for clients • Monitor colleagues' workloads and individual claim activities • Provide training and technical/jurisdictional direction on claims adjudication reports • Identify trends, problems, and issues and recommend courses of action • Coordinate management projects and continuous process improvement initiatives • Compile, review, and analyze management reports • Perform quality reviews on claims according to audit, service contract, and quality standards • Act as second-level appeal authority for client and claimant issues • Review reserve amounts on high-cost and over-authority claims • Monitor third-party, litigated, serious vocational rehabilitation, questionable, and sensitive claims • Maintain client contact, promote professional client relationships, and provide claim recommendations and written resumes • Ensure direct reports are properly licensed and claims files are correctly coded and documented • Administer personnel policies, interview and hire colleagues, establish development plans, conduct performance discussions, and provide leadership and motivation • Support the organization's quality programs

🎯 Requirements

• Six (6) years of claims experience or equivalent combination of education and experience required • Two (2) years of claims supervisor experience • Bachelor's degree from an accredited college or university preferred • Licenses as required • Professional certifications as applicable to line of business preferred • Thorough knowledge of claims management processes and procedures for multiple product lines • Excellent oral and written communication, including presentation skills • PC literacy, including Microsoft Office products • Leadership and management skills • Analytical and interpretive skills • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Ability to perform computer keyboarding • Hearing, vision, and talking abilities • Clear and conceptual thinking ability • Excellent judgment and discretion • Ability to meet deadlines

🏖️ Benefits

• Work-life balance • Caring culture • Career growth opportunities • Equal Opportunity Employer • Drug-Free Workplace