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Transition Manager, Lease Administration

🔥 0 minutes ago

🦌 Connecticut, Florida, +15 more states – Remote

infoinfo

💵 $97k - $113k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🖥️ Administration

Where this job comes from

Posted on Colliers's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Colliers

Colliers

10,000+ employees

Founded 1994

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Colliers is a global leader in real estate services and investment management. The company provides a comprehensive range of services to commercial real estate clients, such as transaction services, property management, and valuation. Colliers' expertise spans across various sectors including office, industrial, retail, residential, and hospitality properties. Their mission is to maximize the potential of property and accelerate the success of their clients and people. With a strong commitment to sustainability and innovation, Colliers offers bespoke solutions tailored to meet the unique needs of their clients worldwide.

📋 Description

• Manage Lease Administration client implementations and client/vendor relationships • Centralize, establish, and produce schedules, reports, communication plans, and process flows for new or expanded business • Manage the full transition lifecycle, including discovery, data extraction, migration, abstraction, validation, process documentation, stabilization, and handover • Manage multiple projects and track accountability to scope, schedule, and budget • Provide database quality control and identify onboarding errors and inconsistencies • Create, edit, and run reports in Lease Administration databases • Mentor and train junior transition resources • Interpret complex commercial lease language • Oversee lease abstraction, translation, and quality control processes • Maintain templates and develop account processes, procedures, playbooks, and RACI charts • Ensure timely and accurate input of rental obligations and lease information • Understand client objectives, portfolio strategy, and service expectations • Maintain client agreement details and ensure accurate entry into WorkTrac • Program-manage transition delivery using timelines, Gantt charts, risk mitigation, action tracking, agendas, and minutes • Conduct regular client meetings and reviews • Develop client governance programs, reporting cadences, communication methods, and business reviews • Manage client escalations and ensure timely issue resolution • Oversee global service delivery • Support RFI/RFP responses, including pricing and presentation decks • Participate in new-business presentations • Manage database-task assignments and delegation to global team members • Establish weekly calls and internal communications with global lease administration account teams • Lead impactful communications and maintain professional presence • Oversee abstraction and final quality control for assigned transition accounts • Demonstrate working knowledge of Colliers360, dashboards, and WorkTrac • Oversee data migration, data mapping, ETL processes, and tool reconciliation • Provide training for lease administration systems and dashboards • Review recovery clauses, establish recovery pools, calculate tenant recovery expenses, and review caps, base years, and exclusions • Develop initial monthly rental payment schedules • Monitor, review, and approve Rent, CAM, Operating Expense, Tax, and Insurance payments to landlords • Review and validate Consumer Price Index adjustments • Maintain file systems and data integrity for tenant and lease information • Maintain client transition financial forecasts and internal budgets • Confirm and approve monthly client billing and pass-through expenses • Track accounts receivable and escalate issues • Provide regular status reports to internal management • Review lease administration scope of services, master service agreements, and intercompany contracts with legal, risk, and security teams • Track workloads and assignments and review team allocations against contractual scope and client expectations • Manage equitable team workload distribution • Develop a roadmap to streamline and enhance transition delivery • Lead program initiatives including best-practice tracking, case-study development, AI partnership with Technology, and Global COE partnerships

🎯 Requirements

• Bachelor’s degree in business, accounting, real estate, or similar field preferred • At least 10 years of relevant experience in commercial real estate lease administration and/or accounting and property management fields • Experience working in the Landlord or Tenant sector • Intermediate to expert experience with commercial real estate database applications such as CoStar, Yardi, Apex, ProLease, Visual Lease, or other portfolio management database systems • Documented success working on multi-line global accounts with 1,000+ leases and global account management structure • Intermediate proficiency with Microsoft Office tools, including Word, PowerPoint, Excel, and OneNote • Thorough knowledge of FASB/IFRS accounting rules and general accounting principles preferred • Effective independent work, preferably remotely • Strong time management skills • General understanding of AI technology and openness to adapting to evolving technology • Currently authorized to work in the United States on a full-time basis • Employer will not sponsor work visas • Direct applicants only; no agencies

🏖️ Benefits

• Employer-subsidized medical benefits including prescription drug, dental, and vision coverage • Employer-paid basic life/AD&D insurance • Short-term and long-term disability insurance • 401(k) plan with employer match • 10 days of sick leave • Minimum of 15 days of vacation annually • Unlimited time off for certain senior-level roles • 10 paid holidays • Two personal flex days • 12 weeks of paid parental leave for birth parents after 90 days of employment • 4 weeks of paid parental leave for non-birth parents, including adoptive/foster parents, after 90 days of employment • Annual bonus based on company and individual performance • Remote working arrangement • Equal opportunity employer and reasonable accommodation support

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