Owner.com
11 - 50 employees
🍽️ Food & Beverage
📣 Marketing
💼 Consulting
Food & Beverage • Marketing • Consulting
Owner. com is an all-in-one platform designed to manage a restaurant's digital presence. It empowers restaurant owners by providing them tools for websites, online ordering, marketing, recruiting, and more, enabling them to regain control over their customer relationships and combat high fees imposed by larger corporations. The team is passionate about innovation and customer support.
Customer Success Manager – Strategic
🕒 July 17
🌐 United States, Canada – Remote
🏄 California – Remote
💵 $90k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 20%
Where this job comes from
Posted on Owner.com's careers page, not through a job board
First seen by Remote Rocketship July 17
Still open on Owner.com's site. Checked 7 hours ago.
Owner.com
11 - 50 employees
🍽️ Food & Beverage
📣 Marketing
💼 Consulting
Food & Beverage • Marketing • Consulting
Owner. com is an all-in-one platform designed to manage a restaurant's digital presence. It empowers restaurant owners by providing them tools for websites, online ordering, marketing, recruiting, and more, enabling them to regain control over their customer relationships and combat high fees imposed by larger corporations. The team is passionate about innovation and customer support.
📋 Description
• Manage a named portfolio of ~100 parent restaurant brands • Fill gaps of CMO, CTO, or data analyst for independent restaurant owners • Own retention and growth for your book • Prepare and deliver recurring performance reviews • Have real input into engagement models and operational systems • Work closely with Sales, Partnerships, Launch, Marketing, SEO, and Product
🎯 Requirements
• 3+ years in Customer Success, Account Management, or related customer-facing role in B2B or B2B2C SaaS • Experience managing multi-location or high-value accounts • A consultative, data-informed approach • Ability to handle hard conversations with grace • Strong prioritization instincts • Comfort with fast-moving environment • Communication skills that flex
🏖️ Benefits
• comprehensive health coverage • work from anywhere (100% remote workplace) • unlimited PTO • extra fun perks!
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