Manager, Cybersecurity and Infrastructure

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $105k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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Oxfam America

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1942

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

Oxfam America is a global organization dedicated to fighting inequality to end poverty and injustice. It operates with a mission to create an equal future where nobody lives in poverty. Oxfam offers lifesaving support during crises and advocates for economic justice, gender equality, and climate action. It addresses various global emergencies and issues, including humanitarian responses, women's rights, and corporate accountability. As a non-profit, Oxfam America engages in research, policy advocacy, and grassroots organizing to maximize its impact on social change across more than 80 countries.

📋 Description

• Coordinate with Oxfam International InfoSec, affiliate infrastructure teams, business units, staff, applications managers, vendors, and consultants • Lead and maintain stable, secure, and scalable IT systems • Coordinate with the managed security services provider to monitor, report, and resolve cybersecurity threats and vulnerabilities • Lead security incident response, investigation, documentation, analysis, and remediation • Maintain security policies, standards, practices, privacy requirements, and acceptable-use guidelines • Manage firewalls, VPN access, endpoint protection, vulnerability scans, penetration tests, backups, and disaster recovery • Conduct security audits and assessments • Maintain infrastructure documentation, network diagrams, system architecture, configuration standards, asset inventories, and operational procedures • Oversee on-premise and cloud infrastructure, network devices, servers, and backups • Administer Microsoft Intune, endpoint provisioning, configuration, compliance, and lifecycle management • Manage the O365 environment for Oxfam America • Oversee patch management across servers, endpoints, and network devices • Optimize audiovisual equipment and conference-room technology for hybrid and in-person meetings • Troubleshoot system issues and lead infrastructure upgrades and improvements • Lead the helpdesk team, ticket management, escalation support, end-user tools, account provisioning, and access controls • Procure IT hardware and software, negotiate vendor quotes, and manage IT asset inventories and lifecycles

🎯 Requirements

• BA or BS in Information Technology or Computer Science, or equivalent combination of experience, education, and training • 5+ years of experience in IT infrastructure and cybersecurity roles, including team and vendor management • In-depth knowledge of networking principles, firewalls such as Meraki, endpoint protection, cloud services including O365 and Azure, and device management such as Intune • Proficiency in security operations, incident response, vulnerability management, and familiarity with SIEM tools • Hands-on experience with ticketing systems such as Jira and ServiceNow • Working knowledge of audiovisual systems for conference rooms • Excellent oral, written, and presentation communication skills • Critical thinking, analytical capabilities, and a solution-oriented mindset • Ability to operate independently and apply strategic thinking with technical depth • Expert-level knowledge of data, information, and security standards, policies, and architecture • Contract and vendor negotiation and relationship management skills • Experience researching, evaluating, and proposing technology strategies • Experience creating, modifying, and producing policy and procedural documentation • Proven experience implementing technology systems and liaising between IT and business partners • Preferred: experience supporting nonprofit, advocacy, or international development organizations • Preferred: experience with Azure, AWS, PaaS, SaaS, O365, Box, and integrations • Preferred: knowledge of PCI, PII, GDPR, HIPAA, and related privacy and security practices and laws • Preferred: certification in Azure, cybersecurity, or ITIL

🏖️ Benefits

• Remote work option • Professional development and continuous learning opportunities • Reasonable accommodations for applicants with disabilities • Equal opportunity and inclusive workplace • Safeguarding and respectful workplace policies