Manager, Cybersecurity and Infrastructure

🔥 13 minutes ago

🍂 Massachusetts – Remote

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💵 $105k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Oxfam America

Oxfam America

201 - 500 employees

Founded 1942

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

Oxfam America is a global organization dedicated to fighting inequality to end poverty and injustice. It operates with a mission to create an equal future where nobody lives in poverty. Oxfam offers lifesaving support during crises and advocates for economic justice, gender equality, and climate action. It addresses various global emergencies and issues, including humanitarian responses, women's rights, and corporate accountability. As a non-profit, Oxfam America engages in research, policy advocacy, and grassroots organizing to maximize its impact on social change across more than 80 countries.

📋 Description

• Coordinate with Oxfam International InfoSec, affiliate infrastructure teams, local and international business units, staff, business applications managers, vendors and consultants • Lead and maintain the stability, security and scalability of Oxfam’s IT systems • Manage day-to-day IT infrastructure operations and coordinate with the Managed Security Services Provider • Monitor, report on and resolve cybersecurity threats and vulnerabilities • Lead security incident response, including investigation, documentation, analysis and remediation • Maintain compliance with security policies, standards, data privacy and acceptable-use guidelines • Manage firewalls, VPN access and other security infrastructure • Perform vulnerability scans, penetration tests and remediations • Manage backup and disaster recovery plans for office and cloud infrastructure • Conduct regular security audits and assessments • Maintain IT infrastructure documentation, network diagrams, system architecture, configuration standards, asset inventories and procedures • Oversee on-premise and cloud infrastructure, network devices, servers and backups • Administer Microsoft Intune, endpoint protection, device provisioning, configuration, compliance and lifecycle management • Manage and support the O365 environment for OUS • Oversee patch management across servers, endpoints and network devices • Optimize AV equipment and conference room technology for hybrid and in-person meetings • Troubleshoot system performance issues and lead upgrades and improvements • Lead the helpdesk team, ticket management and escalation support • Implement and optimize end-user tools, account provisioning and access controls • Assess and procure IT hardware and software • Collaborate with vendors on quotes, negotiations and recommendations • Maintain IT asset inventories and manage asset lifecycles

🎯 Requirements

• BA or BS in Information Technology or Computer Science, or equivalent combination of experience, education and training • 5+ years of experience in IT infrastructure and cybersecurity roles, including team and vendor management • In-depth knowledge of networking principles, firewalls (e.g., Meraki), endpoint protection, cloud services (O365, Azure), and device management (e.g., Intune) • Proficiency in security operations, including incident response and vulnerability management • Familiarity with SIEM tools • Hands-on experience with ticketing systems such as Jira and ServiceNow • Working knowledge of AV systems for conference rooms • Excellent interpersonal and communication skills • Critical thinking and analytical capabilities • Ability to operate independently and apply strategic thinking with technical depth • Expert-level knowledge of data, information and security standards, policies and architecture • Contract/vendor negotiation and relationship management skills • Experience in research, evaluation and technology strategy proposals • Experience creating, modifying, and producing policy and procedural documentation • Experience with technology systems implementations and liaising between IT and business partners • Preferred: experience supporting non-profit, advocacy, or international development organizations • Preferred: experience with cloud platforms, architecture and integrations • Preferred: knowledge of PCI, PII, GDPR, HIPAA and related privacy and security practices • Preferred: Azure, Cyber Security or ITIL certification • Satisfactory references and appropriate pre-employment checks • Must meet U.S. employment verification requirements through E-Verify

🏖️ Benefits

• Remote work options • Hybrid and remote work environment • Reasonable accommodations for applicants with disabilities • Equal opportunity employment • Safeguarding and respectful workplace policies

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